Installation - Table of Contents:

1. Document History
2. Introduction
3. Pre Requisites
4. Rainbow CTI & Media Bridge Installation
5. Verification Procedure
6. Rainbow CTI & Media Bridge Interface

Administration - Table of Contents:

1. Document History
2. Introduction
   1. 1. Overview – The Product 
      2. Overview – The Guide
      3. Architecture Diagram
3. Configuration
   1. 1. Administration - Startup
      2. Connectivity Settings
      3. Call Manager Connectivity Settings
      4. PABX Settings
      5. Media Gateway
      6. Starting and Stopping Rainbow CTI & Media Bridge Service
4. General
   1. Calls and other details
   2. Extensions & User Entries
   3. Monitored Extensions
   4. Unsuccessful monitoring of extensions
   5. Seeing active calls in the system
   6. Traces