Rainbow and supervision
Good morning,
I would like to know if Rainbow user with set supervision on OXE is now released ?
Thank you
Olivier
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Bonjour,
Should be available in 2023 :-)
https://www.linkedin.com/feed/update/urn:li:activity:7038410383216242688/
Merci
Olivier
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Hello
I would like to avoid confusion...
When we speak of OXE supervision configured with a supervision key in the user Rex device.
This is provided as it is, not supported in Rainbow F&L. We don't support with Rainbow the capability to differentiate the supervised call from a normal call, we present only the caller number of the first incoming call. We don't plan to improve this status.
What is presented in Julien's video is a new Rainbow supervision service , not linked or synhronized with OXE, delivering a supervision console showing Rainbow user's phone calls with the capability to pick-up these calls.
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