Rainbow Community Guidelines

WHAT’S RAINBOW COMMUNITY?

Do you know how to maximize your Rainbow Experience? Join the Rainbow Community!
By getting together and joining resources, Rainbow Community members learn what to do and how to get the most of Rainbow. The Rainbow Community is composed of every venue where you (as a Rainbow user logged in the Help Centre) can post, like, vote, comment, and write content.
The Community provides, indeed, opportunities for users to find answers to their questions, to share their expertise and knowledge, and to participate in enhancing the future versions of Rainbow.

Any user, who wants to take part in the Rainbow Community, shall have read the following guidelines to be familiar with their content. These guidelines were written to help you enjoy your Rainbow Community participation to the full.
Any content that does not conform to our Community Guidelines will be removed without any warning. Steps forward could be taken to prevent any misbehavior and misconduct. Our main focus is to maintain a professional, respectful and positive environment to offer an open space for brilliant ideas to be exchanged.

WHAT CAN BE DONE IN THE RAINBOW COMMUNITY?

• Finding answers, information, tips, suggestions to maximize your Rainbow experience.
• Sharing content, information, tips, knowledge to gather intelligent ideas in ONE space.
• Suggesting improvements, modifications, enhancements create an optimal Rainbow experience for tomorrow.

THE RAINBOW COMMUNITY INTERLOCUTORS:

With all the Rainbow Community members interacting, posting messages and sharing information, how to know who is who?

The Rainbow Community is animated by four groups of people:

• User
• Community Moderator
• Rainbow Customer Care
• Rainbow Product Team

Located at the right of Rainbow Community name, specific labels are displayed for users to acknowledge the provided information accuracy better and more quickly. That way, when a message is posted by a user labeled “Customer Care Team,” the post displayed is, thus, certified.
What if no one from the Rainbow team answers my question?
Besides Customer Care and Product Teams, Community Moderator also enjoy a specific label. They are active and experienced users of Rainbow, who have chosen to invest some time in the Rainbow Community. Their comments are, therefore, accordingly labeled.
Any user who desires to climb up and become a Community Moderator (the VIP label for Rainbow users) can apply. Still, all users are encouraged to dedicate their energy to sharing their knowledge and expertise with others.

To find out how to participate in the Rainbow Community, please click here !