"Do not disturb" status removal notification

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Rene Plaumann

• 21. September 2023 09:00

As a user, I sometimes use "do not disturb" status to ensure no disturbance from rainbow and I can focus in a presence-meeting or for certain tasks. However, many times I forget to manually change my status back to "online". 

It would be very helpful if: 

- Rainbow would per default reset the status to "online" with a new login the latest, e.g. the next morning

- Rainbow would notify me if I am still in "do not disturb" but I am chatting or making a call in Rainbow, which indicates, that I am actively working with Rainbow, thus probably "available" again.

- Rainbow would notify me if I am still in "do not disturb" after a certain timeframe, e.g. 1 hrs. Such timeframe could be a setting that each user can define for himself in the settings. 

Thank you

3

• 

  Maheswaran VEERIAH

  • 19. Oktober 2023 19:13
  • Bearbeitet

  Hi Rene,

   

  Hope you are doing well.

   

  Please be informed that the DND can be chosen manually based on the user's availability and the requirement.

   

  DND is the user's choice to avoid the incoming calls while they are in some other appointments. 

   

  However, the outgoing calls and chatting while in DND is a expected behavior.

   

  It is not recommended in change of the status automatically after every login which needs to be change manually based on user's choice.

   

  However, to notify the users about their DND hours we will take this into consideration and may be implemented in the future.

   

  Thank you.

   

   

  Regards,

  Maheswaran Veeriah
  (Rainbow Support Team)

   

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