Android and smarphone compatibility

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Simone MANZOLI

• 23. November 2023 11:38

in my company we use Rainbow in rugged smartphone type Oukitel wiht Android 10, if this working in WiFi I have frequently disconnection, If it exists, is there a list of compatible smartphone models?

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• 

  Maheswaran VEERIAH

  • 28. November 2023 18:21

  Hi Patrik,

  Good day to you!!

  Kindly note that the minimum prerequisite for Rainbow to run on Android devices is Android version 8.0 (Oreo). Please refer to the below support link.

  https://support.openrainbow.com/hc/en-us/articles/360019540480-Rainbow-Software-Requirements

  Please check the Wi-Fi network settings and signal strength.  If the issue persists, create a ticket with our Rainbow Support Team with the required details to learn more about this issue.

  Thank you.
   
  Regards,
  Maheswaran
  (Rainbow Support Team)

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