Problema de instalación
Buenas tardes
Al abrir el archivo instalación de Rainbow, me aparece el siguiente mensaje: (the installation only supports windows 10 and above). Sin embargo el computador cuenta con windows 10 Pro.
Si alguien sabe la solución a este problema, se lo agradecería.
--automatic translation--
Good afternoon
When I open the Rainbow installation file, I get the following message: (the installation only supports windows 10 and above). However the computer has windows 10 Pro.
If anyone knows the solution to this problem, I would appreciate it.
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Hi Gabriel,
I hope you're doing well.
We understand that when you try to open the Rainbow installation file, you receive the following message: "The installation only supports Windows 10 and above." However, your computer is running Windows 10 Pro.
Please refer to the link below for troubleshooting steps and give them a try.
https://support.openrainbow.com/hc/en-us/articles/360021735260-Installation-options-for-Rainbow-Desktop-Client
If you have any further questions, please create a Service Request (SR), and we will assist you further.Thanks & Regards,
Fazal (Rainbow TAC)
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