No log in at My App possible

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Julia Furthner

• 23. Oktober 2024 12:47

I also don‘t get new password on My Mail adress

0

• 

  Fazal ABIBULLA

  • 4. November 2024 16:03

  Hi Julia, Good day!

  We understand that you're having trouble receiving the password reset link at your email address.

  Please take a moment to verify the following steps:

  • Check the spam or junk folders for the reset email.
  • Ensure that the correct email address was entered.
  • Wait a few minutes and try resending the password reset request.

  If the issue persists, please feel free to submit a support request at support.openrainbow.com, and we will be happy to assist you.

  Thanks & Regards,
  Fazal (Rainbow TAC)

  
  
  

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