No log in at My App possible
I also don‘t get new password on My Mail adress
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Hi Julia, Good day!
We understand that you're having trouble receiving the password reset link at your email address.
Please take a moment to verify the following steps:
- Check the spam or junk folders for the reset email.
- Ensure that the correct email address was entered.
- Wait a few minutes and try resending the password reset request.
If the issue persists, please feel free to submit a support request at support.openrainbow.com, and we will be happy to assist you.
Thanks & Regards,
Fazal (Rainbow TAC)
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