Rainbow monitors the status of the extension but the telephone system doesn’t monitor the status of the Rainbow client.
Dear Rainbow team,
Rainbow monitors the status of the extension but the telephone system doesn’t monitor the status of the Rainbow client. Therefore, the user would receive a call, even though the user is busy on the Rainbow line and wouldn’t be signalled as occupied.
Kind regards
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excellent and interesting consideration, but it's more complicate.
but the possibility of regulating a master entity, and ignoring the busy status (presentation) when You use a remote desktop link should be implemented. I think an incoming connection signaling the busy status of the rainbow identity to the PBX need permission rules on the firewall company policies.
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