Subject: Development necessity – Strong Customer Demand
Interested: Intuitiva Tecnologia (and all other VAD /DR / IR)
Recipients: The RainbowTM Team
Our main customer needs include some contacts as primary (and standard) contacts for the new users they want to create below their departments (called ‘Companies’ in Rainbow).
The idea is to give some pre-defined contacts (likesupport user) to any new user created in Rainbow, so they will not start using Rainbow ‘alone’ – none contacts in his contact lists. Instead of it, one, two or more contacts will be showed to the connected user, in his interface, doesn’t matter if this is mobile, WEB or desktop application.
By the way, we also suggest edit “Emily” in at least these aspects: its alias (“Emily” or any other name), and its function: if astandard valid e-mail, as it already is; or a bot, with the user associated to that.
This feature was already posted in Rainbow community, but it seems it’s frozen.
See, below, what we expect in the Administration Interface, if the “support” menu will be used to that feature (it doesn’t matter if you think that it’s better to create another tab):
Current Company (EC) administration & configuration interfaceOur initial suggestion:After clicking to “add” a new standard contact user:Current Rainbow view:Rainbow view with one standard contact set in default contacts for new users:Rainbow view with two standard contacts set in default contacts for new users:Other suggestions:
- The feature above should permit create at least 5 (five) default contacts;
- Include a check-box beside “Emily” to show (include) or not this default user for company Rainbow users = this will provide the possibility to Administrators config or not Emily to new users;
- If the suggestion above will be implemented, we highly suggest that an second check-box will be available, called “Synchronize current users”, so that all Rainbow users below that company being configured, after refreshing / re-loggin into Rainbow, will have their contact list updated (with or without Emily).
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