Currently, if user missed unread conversation, because meantime he had more than 20 other communications, unanswered conversation drops from the last 20 conversation list and if you don't remember the caller's name, you can't reach the conversation.
There should be an option to scroll next conversation, 20 per step.
And option to show each conversation which has unread message.
Now, there is only option to get all unanswered calls, nothing is available for IM / chat / bubble.
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