PROBLEM WITH KARPESKY ANTIVIRUS DESKTOP APP

Beantwortet

30. März 2020 15:18

Today, March 30, some customers who use kaspersky antivirus report that rainbow is detected as a threat and quarantined.
Please fix it.

Kommentare

7 Kommentare

Service INFORMATIQUE

30. März 2020 15:52
Yes same issue with Kaspersky
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Matt M

30. März 2020 20:17
Same issue
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Mohamed SALHI

31. März 2020 12:34
Same issue with Kaspersky
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Brian BIRD

31. März 2020 22:42
Hello all

I did find an article that may assist with this issue. It is something that needs to be resolved in Kaspersky and not Rainbow.

How to add an application to the Trusted list in Kaspersky Total Security

https://support.kaspersky.com/11444

I hope this helps.

Brian
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Brian BLECHYNDEN

1. April 2020 02:35
For some reason Kaspersky see's it as a Trojan Virus
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Brian BIRD

1. April 2020 06:58
I wanted to follow up on my earlier post. Brian was successful in overcoming this issue. He added Rainbow to the Kaspersky trusted application list, but then had to delete Rainbow and re-install it after it was added to the trusted application list. Rainbow was ok after that.

It is my understanding that companies such as kaspersky monitor apps that are added to this list and eventually add it in the app. So hopefully this wont be an issue for too long.

I hope this has been helpful
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Vincent SANGIORGIO

19. April 2022 11:25
Hi,

If I can help someone, you need to go in (maybe names can be differents, my interface is in french) :

Advance protection > Preventing intrusion parameters > Select Rainbow > Privileges > Access to sound recording equipment

and allow it.

In my case, it was in inherited.
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