New Rainbow desktop client takes up ample right vertical side space with Contact Info
Rainbow WebClient for Windows Version 2.73.0.
After upgrade, I find that the new interface is good, neat and has several new features. I would like to continue using the new interface. Just one problem. I notice that everytime you click on a Contact Name in Left Hand Side (LHS) panel, you see about 20% of screen space getting consumed by the Contact Info panel on RHS!
This is very disturbing. It reduces the space required for messages which is the primary purpose of Rainbow.
I can hide it by clicking on "info" icon above the contact info on the right, however it comes back after you logout/login! There is no way to turn off this default behavior! Hence I consider this as an issue compared to old design.This is annoying to hide the contact information every time. I know at least one user who switched to Old Rainbow Design just because of this issue.
Please keep the Contact Info hidden by default.
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Hi Nicy White, About two weeks back, my Rainbow desktop client asked me to update. It was automatic upgrade to the following:
I didn't do anything special to upgrade. This interface does have an option to switch back to old design.
You may try to uninstall and reinstall from https://www.al-enterprise.com/en/rainbow/download-app. Probably, it is already new version, not sure though.
Hope this helps,
Thanks.
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Hello,
newUI it's not depending from the installed client. It's an configuration option "tryNewUiCustomisation" for the company / user profile and needs to be enabled by an admin currently. ALE announced that the new UI will be available for all users in the next 2 weeks.
If the option is set to enable the user can toggle between new and old (current) UI version.
brgds
Andreas
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