We have been using Rainbow for a month now and are pretty happy with it.
But we are experiencing some issues on the Android mobile application. When we get a rainbow call, the caller ID shows the virtual terminal OXO's name with the caller's interne number under.
We are changing the default "Virtual Nomadic", in our OXO, to the corresponding AnyDevice number.
For exemple we renamed the virtual terminal corresponding to the number 1102 to *Nomadic 1102, to keep track of them and so that they aren't displayed in the number directory. We were told that renaming the virtual terminal shouldn't affect anything, and we haven't found an other way to keep track of which virtual terminal match which AnyDevice without renaming.
But then it displays *Nomadic 1102 on the application of that user for any callers.
This behavior seems to be somewhat random as some of our Rainbow users do not experience this.
Most of our users are still using 8232 DECT as we are still in our test phase for Rainbow.
Thank you for your help,
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