Not Allowed to upload file

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Philippe MALADJIAN

• 15. September 2020 12:34

Hello,

Since this morning in a conversation with a contact I try to add an attachement from my computer but I have the error : "An error has occurred (Not Allowed)"

I am using Rainbow in web mode from Firefox 80 under Windows 7.

Merci.

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• 

  Andreas HEISE

  • 15. September 2020 21:21

  Hello Philippe,

  I had the same error message when my file store limit was reached and I tried to upload a file.

  Please check your limit in the files menu in the right bottom corner:

  

  brgds

  Andreas

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  Philippe MALADJIAN

  • 16. September 2020 07:05

  Hello,

  Thanks for your help.

  I haven't reached the limit yet

  

  I did other tests but from Linux (Fedora) and from the same account still in web mode with Firefox 80.0.1. I can add files to conversations.

  Back in Windows after emptying the firefox cache, restarting the pc and starting firefox I try again to add a file but I have the same error. I also tried downloading the file I added from Linux and I have the following error

  

  The problem is really bizarre.

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  Philippe MALADJIAN

  • 13. Oktober 2020 13:58

  Hello, I have the problem again to add an excel file to a conversation with a person when I use the web interface.

  My cloud space is not full.

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  Philippe MALADJIAN

  • 14. Oktober 2020 09:04

  I did a new test and since Firefox 80 under Fedora I have no problem while under Windows and Firefox 80 or 81 the problem is still present.

  I performed these tests with the same account

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