Pascal TERNARD hat einen Kommentar hinterlassen
Hi Luis, thank you for your comment and post on this community. There is the possibility to assign both subscriptions and office phone number in one shot via mass provisionning available. Here an a...
Pascal TERNARD hat einen Beitrag erstellt
Dear customers, A high severity vulnerability (CVE-2021-44228) impacting multiple versions of the Apache Log4j 2 utility was disclosed publicly on December 9, 2021. Our security teams have...
Pascal TERNARD hat einen Kommentar hinterlassen
it is started.... I will check if some others OXO are connected
Pascal TERNARD hat einen Kommentar hinterlassen
Hi, we see PBXs connecting slowly and there is latency with a large queue.... We are currently working to optimize this time and decrease reconnexion times
Pascal TERNARD hat einen Kommentar hinterlassen
Hi, information related to a new version are available to ALE's partners. Do not hesitate to contact your partner to get info you need. Thank you for your interessed Head of Customer Care
Pascal TERNARD hat einen Kommentar hinterlassen
Hello, we have implemented some improvement but i will be helpfull if you could open a ticket with detail scenario, screenshoot and logs please.
Pascal TERNARD hat einen Beitrag erstellt
Rainbow Services have experienced some troubles in NA & CALA on Wednesday, 1st July from 11:49AM UTC to 05:55 UTC. The disruption took place in two phases. What Happened: Incident Time frame: [Pha...
Pascal TERNARD hat einen Kommentar hinterlassen
Hi Sam, yes APAC is affected with troubles on bubbles. But you should be able to change members in a company. Feel free to open a ticket on support. Regards,
Pascal TERNARD hat einen Beitrag erstellt
Note: Troubleshooting articles are only available in English. Issue description: You are experiencing a long delay in establishing a Rainbow audio/video communication (WebRTC call) from a DELL comp...
Pascal TERNARD hat einen Kommentar hinterlassen
Hi Sébastien, issues has been solved with 1.41 version. Regards, Pt