Al MORTON1 hat einen Post erstellt
Customer has a DDI on Rainbow Hub and would like calls to this DDI to forward to three different mobile numbers on a weekly rotation via the calendar. The pattern would be as follows: Week 1 calls...
Al MORTON1 hat einen Post erstellt
We have an Auto Attendant configured for weekdays but there's no option for adding another Auto Attendant in the Welcome Service for the 'closed hours'. Requested assistance from Rainbow support an...
Al MORTON1 hat einen Post erstellt
Customer requires certain incoming numbers from ringing site. They configured the 'Blacklist', but calls still ringing. Was then advised that 'Blacklist' was for preventing Rainbow Hub users from c...
Al MORTON1 hat einen Post erstellt
Customers would like to have the option to see callers Company name appear on incoming calls when they are configured under the Business Directory - Company, rather than having to enter the Company...