Abdul RAHMAN

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2. General discussions
3. Configure a button on an Android phone to automatically make a call via Rainbow?

Hi Olivier, I hope you're having a great day! Currently, there is no native Android setting that allows for automatically placing a call to Rainbow. Please feel free to submit your feature suggesti...

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• Abdul RAHMAN
• 1. Januar 2025 10:01
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. Import CSV file error

Hi David, Good day to you! The error message indicates a file parsing issue, likely related to a CSV. Specifically, it suggests that at line 1630, an unexpected character ("R") was encountered inst...

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• Abdul RAHMAN
• 2. Dezember 2024 14:17
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. Call control popup not displayed in Rainbow business Telephony

Hi Renaud, I hope you're having a great day! Please refer to the link below to review the restrictions related to using the Rainbow application with Microsoft Teams: https://support.openrainbow.com...

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• Abdul RAHMAN
• 5. November 2024 12:45
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. Rainbow LDAP AD Connector vs. 3rd Party LDAP Database

Hi Sven, I hope you’re having a great day! We haven’t tested it, but if it employs the standard LDAP protocol, it should function correctly. For more information on LDAP configuration, please check...

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• Abdul RAHMAN
• 1. Oktober 2024 13:57
• 0 Stimmen

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2. Help Assistance & Support
3. Issue to make call with Rainbow telephony integrate with Zoho CRM.

  Hi CRM,   I hope you're doing well!   Please use the following link to configure the Zoho connector:   https://support.openrainbow.com/hc/en-us/articles/4402689792402-Rainbow-ZoHo-Connector-Guide...

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• Abdul RAHMAN
• 2. September 2024 13:48
• 0 Stimmen

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2. Help Assistance & Support
3. Company admin isn't in the company anymore

Hi Bjorn, Good day to you! We request that you contact your EC company's BP to raise a case with us for further assistance on this issue. Thank you. Regards, Abdul Rahman. G  

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• Abdul RAHMAN
• 2. August 2024 10:20
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Help Assistance & Support
3. Chinese notification option on Android

Hi Veit, Good day to you! We request that you reinstall the Rainbow application and check the behavior. If you still face the same issue, please raise a new case with us for further investigation. ...

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• Abdul RAHMAN
• 1. Juli 2024 12:51
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. No audio on rainbow calls, ios 15

Hi Hauke, Good day to you! Audio issues with Rainbow application on iOS can be caused by several factors. Here are some troubleshooting steps that may help resolve the problem: *Check App Permissio...

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• Abdul RAHMAN
• 3. Juni 2024 14:20
• 0 Stimmen

1. Community
2. Help Assistance & Support
3. filtro chiamate per numero chiamante

Ciao Luigi, Spero che tu stia passando una buona giornata! Ti chiediamo gentilmente di contattare il tuo BP (Business Partner) e avviare un nuovo caso con noi. Ciò consentirà ulteriori indagini ...

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• Abdul RAHMAN
• 2. Mai 2024 14:12
• -1 Stimmen

1. Community
2. Help Assistance & Support
3. Connexion SSO avec ADFS

Hello Meher, I hope you're having a great day! It's advised to use "emailaddress" instead of "UPN". The login email needs to adhere to an email format. Failure to do so might result in missing out ...

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• Abdul RAHMAN
• 1. April 2024 10:07
• 0 Stimmen