Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Patrik Spisak, It's not possible to respond and help you without proper information about the issue you have using the Rainbow SDK. May you please open a CR with the relevant information (log...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Patrik Spisak, It depends on the type of transfer and whether a traditional PBX is used or it’s cloud-based. Some combinations are not possible. Best regards, Vladimir Vyskocilvladimir.vyskoc...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Pankaj, The Rainbow application is based on CallKit, and the SDK relies on the presence of CallKit. “Single App Mode” disables CallKit; therefore, we do not guarantee proper functionality in ...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Avinash Mulewa, The Rainbow application is based on CallKit, and the SDK relies on the presence of CallKit. “Single App Mode” disables CallKit; therefore, we do not guarantee proper functiona...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Patrik Spizak, It seems the bubble doesn't needs to be re-activated if you only need to retrieve the archived conversation, did you try it ? Vladimir Vyskocil.vladimir.vyskocil@al-enterprise.com
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Patrik Spizak, This issue has been fixed several times but there are now still very rare cases where it may happen, we are still working on it. Vladimir Vyskocil.vladimir.vyskocil@al-enterpri...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
I got this answer : On an incoming call, you have first the WebRtc call which is presented in CallKit ; after the answer, and once the audio connection is established, we receive the PABX call (aka...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
I was told that this issue could arise when the application is not acknowledging the VoIP Calls in CallKit, after some missed one iOS cut off the VoIP pushs
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
I got the information that nothing has changed on our side regarding VoIP push notifications, if there were a issue on this side our Rainbow client would also be impacted and will see it very quick...
Vladimir VYSKOCIL hat einen Kommentar hinterlassen
Hello Patrik Spisak, I transmitted your question to the relevant developers in our team, but again without logs it is almost impossible to investigate this kind of issues. Moreover APN push notific...