Olivier VAILLANT

I am an Alcatel-Lucent expert since 2001. I have worked for Alcatel-Lucent as a trainer for 9 years and after in technical support for 3 years. After I have decided to live in Canada and to work for a business partner SSP-Telecom and now I am working for the STM (Société de transport de Montréal) I am an OXE expert and mostly about SIP

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  • Progammable keys

    Bonjour,   It will be great to add some programmable keys to access some functionalities on the OXE side On the desktop client, the implementation could be like this :   On the cell phone, somethi...

  • Add New Features to Rainbow Channels

    Bonjour,  Improvement of the channels Here a list of improvements for the channels To like a publication To give the possibility to answer a publication (an option to activate will be great) Possi...

  • Voicemail messages displayed on Voicemail tab

    Bonjour,    Did you plan to get the voicemail messages displayed on the voicemail tab (like the OpenTouch webpage)?    And to have the possibility to play, delete save them etc...?   merci   olivier

  • Outlook plugin on free version

    Bonjour,  One of the big challenge for Rainbow is to compete with Skype for Business, because on the "free" version of skype there is everything given by the basic version of Rainbow, except for th...

  • Switching calls from Rainbow devices

    Hello,  One thing to implement on Rainbow, it is the possibility when you are in conversation on a Rainbow device (Cell, computer, etc...) to be able to get the call form another device by a key/cl...

  • New Interface

    Bonjour I really like the new interface and features Here some suggestions to improve, for my point of view, Rainbow Permissions Now, it is possible to give permissions to a user, no bubbles, no...

  • CCD's Skills

    Bonjour,  For a configuration, I really need to activate/deactivate the CCD skills on Rainbow itself. Do you know when the skills will be available directly on Rainbow interface? Merci Olivier 

  • Configuration Test - Issue with the windows application

    Bonjour,  When you start the configuration test, there is an issue for the video and screen sharing part, but only for the windows application, it's ok for the web client  For the Windows applicati...

  • DTMF Sequences associated to a speed dial

    Bonjour,  The release 2.94.0 introduce the speed dial numbers and DTMF, it's a great new functionnality. What will be greater is to associate the DTMF sequences to the speed dial numbers. To have s...

  • Mute microphone from the windows client

    Bonjour,   One thing will be useful, it's to get the mute key on the windows client (or web client) when you are in conversion on your Desk phone to mute the call easly      Merci  Olivier