NEW: October 9, 2023 The LDAP connector 2.1.0 has been released. The installation file can be downloaded here. Note: This article will soon be updated to describe all the new features and improve...
This article allows company administrators to configure hunt groups of company members or attendants in a Cloud PBX. Hunt group overview A hunt group allows to call a group of company members using...
Rainbow Hub features are available for Early Adopters. This article allows company administrators to configure manager/assistant groups in a Cloud PBX. A manager/assistant group consists of one ma...
This article allows company administrators to configure welcome services in a Cloud PBX. Configuration of welcome services is performed from the welcome management window: see: Accessing the welcom...
Rainbow Hub features are available for Early Adopters. This article allows company administrators to customize voice prompts for the following Cloud PBX services: Telephone services: calls on hold...
This article allows company administrators to configure an Automated Attendant in a Cloud PBX. Configuration of Automated Attendants is performed from the Automated Attendant management window: see...
This article allows resellers and company administrators to configure call recording when enabled on Cloud PBX. Call recording is defined at several levels: Cloud PBX level (for resellers only), b...
This article allows company administrators to configure attendant consoles for company members associated to a Cloud PBX. Company members must be granted a Voice Attendant Custom license to use the...
This article describes how to: Access the Analytics window as hunt group administrator: Accessing the Analytics windows as hunt group administrator Analyze hunt group activity through different ...
This article describes how to: Access the Analytics window as company administrator: Accessing the Analytics window as company administrator Analyze hunt group activity through different graphs: ...