This article allows company administrators to configure hunt groups of company members or attendants in a Cloud PBX. Hunt group overview A hunt group allows to call a group of company members using...
Important: This connector is currently only available for Early Adopter (a specific license is needed). Please contact the Rainbow Support Team if you need more information.Current connector for E...
Rainbow Hub features are available for Early Adopters. This article allows company administrators to configure manager/assistant groups in a Cloud PBX. A manager/assistant group consists of one ma...
This article allows company administrators to configure welcome services in a Cloud PBX. Configuration of welcome services is performed from the welcome management window: see: Accessing the welcom...
Rainbow Hub features are available for Early Adopters. This article allows company administrators to customize voice prompts for the following Cloud PBX services: Telephone services: calls on hold...
This article allows company administrators to configure an Automated Attendant in a Cloud PBX. Configuration of Automated Attendants is performed from the Automated Attendant management window: see...
This article allows resellers and company administrators to configure call recording when enabled on Cloud PBX. Call recording is defined at several levels: Cloud PBX level (for resellers only), b...
This article allows company administrators to configure attendant consoles for company members associated to a Cloud PBX. Company members must be granted a Voice Attendant Custom license to use the...
This article describes how to: Access the Analytics window as hunt group administrator: Accessing the Analytics windows as hunt group administrator Analyze hunt group activity through different ...
This article describes how to: Access the Analytics window as company administrator: Accessing the Analytics window as company administrator Analyze hunt group activity through different graphs: ...