Hi Stephan, I understand your request. Features with Rainbow varies according to environment/ PBX we choose. Anyhow, we will look into it about the possibilities in future Rainbow releases. Thank ...
Hi Tobias, Greetings. Currently, It's not possible to disable the Toast menu on a call, but the user can just mute the sound, and there will be no ringing on calls . Thank you. Regards Ajith G (Rai...
Hi Stephan, Greetings. I understand the feature. If the Rainbow user is a associated with cloud PBX/HUB the personal routine custom messages can be managed and can be describe the call forwarding: ...
Hi Christian, Greetings. I understand the scenario. The call log page is taken to the chat/conversation of the user dialed from call log. But it is a normal behavior. This seems to be a feature s...
Hi Markus, Greetings. We will look into this feature. But If you are dedicated only for calls currently you can customize your profiles: Configure company members – Rainbow Help Center (openrainbow...
Hi Morton, This feature is currently not supported with Rainbow. We have informed this request with concerned team. Hope this will be implemented in future Rainbow releases. Announcements will be u...
Hi Patrick, Greetings, I hope you have a created a ticket. Concerned team is analyzing on this and will be fixed soon. Thank you. Regards, Ajith G(Rainbow support team)
Hi Marcel, Greetings. Could you please explain in detail if the user facing this issue with desktop, Web client, IOS or Android? Is the user connected with hybrid PBX or Rainbow hub? If still facin...
Hi Michael, Greetings. In this case, you cannot delete a company in Rainbow web admin. Please contact support@openrainbow.com Rainbow Support team for such request. Thank you. Regards, Ajith G (Rai...
Hi Peter, Greetings. I understand the issue. Could you raise a request to the OXE team with a detailed call scenario and logs for the analysis. This could be some issues with the configurations on...