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  • What Are Rainbow Network Requirements?

    Important: Should you use this document to configure firewalls and proxies, please subscribe to updates on the helpcenter.Indeed, as Rainbow is growing, we must add new IPs, URLs and protocols whe...

  • Liste der Merkmale

    In diesem Dokument werden alle für die einzelnen Lizenzen verfügbaren Funktionen vorgestellt (Essential, Business, Enterprise, usw.).

  • Incident on Wednesday, October 13, 2021

    Rainbow Services have experienced some troubles on Wednesday, October 13, 2020 from 09:20AM CEST to 14:15PM CEST.  What Happened: Incident description: An incident occurred during a maintenance ope...

  • Launch External Applications on an Incoming Phone Call v1

    Note: A new version of this feature is available since version v2.111.0 of the Desktop application. How it works is described in a new article. Rainbow allows you to retrieve information about inc...

  • Solution Brief - Security [EN]

    Dear Rainbow user, you will find here enclosed a Rainbow Solution Brief regarding Security White Paper – June 2020 [Edition 11 updated in June - 2020] Your Rainbow team

  • Outage on Wednesday, November 18, 2020

    Rainbow is currently experiencing some issues. You can follow updates to this outage in real-time below.  Timeline: Wednesday, November 18, 2020 - 16:30 CET After continuously monitoring the Ra...

  • Solution Brief - Infrastructure [EN]

    Dear Rainbow user, you will find here enclosed a Rainbow Solution Brief regarding Infrastructure – June 2022 A new rainbow Point of Presence has been deployed in Middle East (Barhain). [Edition 1...

  • Zeitplan für die Veröffentlichung

    Hinweis: 📅 Wir haben den Veröffentlichungszyklus angepasst! Folgen Sie diesem Link für weitere Informationen. Diese Tabelle zeigt den voraussichtlichen Zeitplan für die Veröffentlichung der Lösunge...

  • Outage on Monday, November 16, 2020

    Rainbow Services have experienced some troubles Monday, November 16, 2020 from 10:56AM CET to 12:20PM CET. What Happened: Incident description: An internal race condition within our core messaging ...

  • Rainbow SalesForce Connector Guide

    NEW !- Rainbow CRM Bridge version 3.1.1 for SalesForce has been released December 11.- If you use the CRM Bridge for Salesforce with Rainbow hub accounts or CCD Agents then you'll have to update t...