Baptiste CANDELIER hat einen Kommentar hinterlassen
Hello Gary, The "Feature Suggestions" section in the community platform is a great place to share your ideas and wishes for app improvements or new features. These contributions help our Product te...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hi Jin, it's not an issue with the WebRTC gateway, it's the PBX that is not connected to Rainbow cloud.I see also that your PBX version is very old, I'll suggest to contact your ALE reseller to che...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hi Cristiano, the WebRTC gateways are not the problem here, they are connected. The fact that you don't have Telephony is that the 2 PBXs are not connected to Rainbow. You should check the configur...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hello Florent, with the Rainbow Desktop application you can define a key combination that will launch a call from any app. You just have to select the phone number, press the key combination define...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hello Guido, can you please share the url of the article where you try to download the Teams connector? Regards,BaptisteRainbow Customer Care
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hello Didier, We haven't any ongoing issue with Rainbow on iOS therefore I would suggest that you open a support ticket so that we can do a deeper analysis of your problem. Regards,BaptisteRainbow ...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hello Benoit, After a quick check with our operations team, it seems that version v149 was mistakenly available for automatic update for a very short period, and as soon as this was detected, acces...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hello Guilherme, question answered in your other post https://support.openrainbow.com/hc/en-us/community/posts/25448308689298/comments/25448610954386 Regards,Baptiste
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hi Guilherme, From your description it may be linked to an issue that is fixed with next version 3.0.14 that will be available this Thursday. You may confirm the issue is the same if you have in ...
Baptiste CANDELIER hat einen Kommentar hinterlassen
Hi Carlo, some new features about presence display inside a company. For the moment, this configuration is only available on request to technical support. I encourage you to send an e-mail to suppo...