Hi, the new article is online https://support.openrainbow.com/hc/en-us/articles/8475256862098-Launch-external-applications-on-an-incoming-phone-call-v2 Regards,Baptiste
Hi, I am writing the new article, it should be available at the end of this week. Regards,BaptisteRainbow Customer Care team
Hi Jill, Sorry for the late reply, but in a situation like this I suggest you contact your ALE reseller who can open a support ticket. However, I think your problem should be solved as we provided ...
Hi Bosko, In this case, you will need to contact your Alcatel-Lucent Enterprise reseller who can open a support ticket to move the user to your company. Regards,Baptiste
Bonjour, il n'est pas possible de basculer automatiquement sur un compte admin lors d'une mise à jour par contre vous pouvez désactiver la mise à jour automatique lors de la 1ère installation. Comm...
Hi Olivier, the feature link to an Alert license is described in following article:https://support.openrainbow.com/hc/en-us/articles/4411681625234-Send-and-Receive-Alert-Messages Regards,Baptiste
Hi Olivier, Regarding configuration on Rainbow side you can find the feature described in following article https://support.openrainbow.com/hc/en-us/articles/7425665108754-VoIP-Calling-Shared-WebRT...
Hi Olivier, checked today in Rainbow's database and I can see that you have 3 Android devices connected at the same time. I suggest you check these devices and disconnect the ones you don't use dai...
Hello, the problem is corrected with the version 2.108.7 of Rainbow available since Thursday, September 1st morning. Regards,Baptiste
Bonjour, je confirme la réponse de Ronald. Effectivement si on est en RDP plein écran l'option mentionnée agit de la même manière que lors d'une présentation Powerpoint plein écran. Cordialement,Ba...