Claire DECHRISTE hat einen Kommentar hinterlassen
Hello, - If you are an ALE Business Partner, you can, as with other ALE products, open a ticket on the business portal (https://businessportal.al-enterprise.com/).- If you are an end customer manag...
Claire DECHRISTE hat einen Kommentar hinterlassen
Hallo, I confirm that the plugin should be activated automatically at PC startup. For that, Rainbow desktop app for Teams must be installed, started and connected to Rainbow server (the Rainbow ico...
Claire DECHRISTE hat einen Kommentar hinterlassen
Hello Yes, but the work is still ongoing: https://support.openrainbow.com/hc/en-us/categories/360002371340-Getting-Started Regards, Claire
Claire DECHRISTE hat einen Kommentar hinterlassen
Have you associated Rainbow users with PBX extensions? If yes, there is probably a configuraton issue somewhere on Rainbow side or PBX side. Please verify your configuration : https://support.openr...
Claire DECHRISTE hat einen Kommentar hinterlassen
This is more an enhancement request. It has been moved to "feature suggestions" section
Claire DECHRISTE hat einen Kommentar hinterlassen
Hello, If your Rainbow user is associated to an OXO or OXE IP Phone, you can use Rainbow on your PC or your mobile phone in VoIP mode to manage your professional calls from any location. More info ...
Claire DECHRISTE hat einen Kommentar hinterlassen
Bonjour, Je pense que votre problème de rattachement a été résolu. A noter: Il n'est pas possible de détruire sa propre compagnie. Il faut contacter le support pour cela. Cordialement, Claire
Claire DECHRISTE hat einen Kommentar hinterlassen
Hello, Outlook addin is normally installed by default. If you want to avoid to install it, you can use following argument in the msiexec command: /NoOutlookAddIn : disables Outlook addin, don't ins...
Claire DECHRISTE hat einen Kommentar hinterlassen
Hi, The root cause might be the issue stated previously if SSO configuration was initiated between v82 and 83. Or it might be a wrong certificate or something else... Please contact your ALE partne...
Claire DECHRISTE hat einen Beitrag erstellt
This article is a quick guide to help admin to deploy and configure the WebRTC gateway in front of a third party equipment. Don't hesitate to read the WebRTC gateway articles in the section ALE eq...