Claire DECHRISTE

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1. Community
2. General discussions
3. Argument for Msi deployment

Hello Cedric, You can have a look here: https://support.openrainbow.com/hc/en-us/articles/360021735260-Installation-options-for-Rainbow-Desktop-Client-and-Rainbow-Smart-app-for-Microsoft-Teams Rega...

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• Claire DECHRISTE
• 12. Oktober 2021 07:08
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1. Community
2. Help Assistance & Support
3. Presence - change 'do not disturb' gpo or registry global setting

Hello, This is not possible yet. I am transferring your post in the feature requests. Regards

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• Claire DECHRISTE
• 24. September 2021 06:53
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1. Community
2. Help Assistance & Support
3. Allow supervision

Bonjour Olivier, Sorry, it shouldn't have been released and will be removed (at least for the moment). Regards, Claire  

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• Claire DECHRISTE
• 23. September 2021 14:28
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1. Community
2. Help Assistance & Support
3. Interception d'appel

Bonjour, Non, cela ne fait pas partie des fonctionalités de l'application Rainbow. Vous pouvez consulter le fichier ici: https://support.openrainbow.com/hc/en-us/articles/115001057424-Rainbow-Featu...

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• Claire DECHRISTE
• 4. August 2021 15:02
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1. Community
2. Help Assistance & Support
3. asterisk cti e media bridge

Hello, Have you followed the procedure described here: https://support.openrainbow.com/hc/en-us/articles/360018505919-How-to-Connect-and-Manage-Asterisk-PBX-to-my-Rainbow-Company-  If yes, you can ...

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• Claire DECHRISTE
• 20. Juli 2021 07:39
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2. Help Assistance & Support
3. Authentification SAML ne fonctionne plus suite à nouvelle mise à jour

Bonjour, Effectivement, nous avons du proceder à la mise à jour d'un certificat qui arrivait à expiration. Je vous renvoie vers l'article Service Notification suivant: https://support.openrainbow.c...

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• Claire DECHRISTE
• 16. Juli 2021 07:35
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1. Community
2. Help Assistance & Support
3. Call log missing all incoming calls

Hello, Have you looked into "calls" menu on web application? It should display the full history for a given number.   If it is not the case, it might be necessary to open a case to our support tea...

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• Claire DECHRISTE
• 28. Juni 2021 08:52
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1. Community
2. Help Assistance & Support
3. MAJ Auto

Bonjour, Il y a actuellement un problème avec la version smart app pour Teams et l'argument DisableAutoUpdate. En cours de correction. Pour l'application desktop Rainbow, vous pouvez vérifier la cl...

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• Claire DECHRISTE
• 25. Juni 2021 13:14
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1. Community
2. Help Assistance & Support
3. Unable to import .csv file to edit users in bulk - SyntaxError: Unexpected token < in JSON at position 0

Hello, It is fixed since this morning. Regards, Claire

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• Claire DECHRISTE
• 23. Juni 2021 09:44
• 1 Stimme

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1. Community
2. Help Assistance & Support
3. Unable to import .csv file to edit users in bulk - SyntaxError: Unexpected token < in JSON at position 0

Hello, It is a known issue under correction. It should be fixed very soon. Sorry for the inconveniance, Claire

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• Claire DECHRISTE
• 22. Juni 2021 05:32
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