How to Reset My Password?

In case you have forgotten your password, you can reset it directly from your Rainbow applications. You just need to have an access to the mail box used as login.

Reset my password from Desktop or Web application:

• From the home page , click on the link "Forgotten your password".
• Fill in the field with the email linked to your Rainbow account, and click on "Continue".
• You will receive an activation code by email.
• If you don't receive your activation code, please check your spam box.
• Insert your activation code and the new password you want use for your Rainbow account. 
• Click on "Continue" button. Your new password is now activated.

Reset my password from iOS application:

• From the home page , click on the link "Lost your password".
• Fill in the field with the email linked to your Rainbow account, and click on "Continue".
• You will receive an activation code by email.
• If you don't receive your activation code, please check your spam box.
• Insert your activation code and the new password you want use for your Rainbow account. 
• Click on "Continue" button. Your new password is now activated.

Reset my password from Android application:

• From the home page , click on the link "Lost your password".
• Fill in the field with the email linked to your Rainbow account, and click on "Continue".
• You will receive an activation code by email.
• If you don't receive your activation code, please check your spam box.
• Insert your activation code and the new password you want use for your Rainbow account. 
• Click on "Continue" button. Your new password is now activated.