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How to Put a Phone Call on Hold?

Quentin Grabenstaetter
Updated
  1. Rainbow Help Center
  2. Using Rainbow
  3. Phone Call

user.pngTarget Audience: Rainbow User
logo_rainbow_borderless.pngRelated offers: Business, Enterprise

You can put a phone call on hold directly from Rainbow. Putting a call on hold will isolate your call partner. You will not be able to hear or talk to him until the call is reactivated. 

Note: This feature requires a PBX conection. Please contact your company's administrator for more information.

How to put a phone call on hold?

  1. Active phone calls are displayed at the bottom right of the application.
  2. A call being displayed as "Active Call" can be put on hold by clicking on the dedicated icon.
  3. A call being displayed as "Call Waiting" can be reactivated by clicking the dedicated icon again.
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How to Put a Phone Call on Hold?

Warming: You should be an "Early Adopter" to benefit from this feature on your mobile.

  1. During a phone call, you can put your correspondent on hold thanks to a dedicated button.
  2. Once the call is on hold, you can resume it by pressing the "Hang up" button again. 
on_hold_android1.png on_hold_android2.png 

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