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Rainbow Feature List and Applications

6 Comments
Quentin GRABENSTAETTER
Updated
  1. Rainbow Help Center
  2. News & Updates
  3. Feature List and Applications

This document describes the characteristics and limitations of the UCaaS Rainbow solution product. A new version is released after each upgrade of Rainbow to keep the content up to date.

Contents

  1. Rainbow plans: Overview of Rainbow service plans. 
  2. Healthcare plans: Overview of Rainbow HDS offer.
  3. Applications: What users can do with Rainbow applications (desktop, web and smartphones). 
  4. On-premise telephony: Hybrid telephony on ALE PBX & 3rd party PBX
  5. Microsoft integration: Rainbow services integrated within Microsoft applications and Teams connector. 
  6. Google integration: Integration of Rainbow services with Google applications.
  7. CRM-ITSM integration: Integration of Rainbow services with CRM (Customer Relationship Management)/ITSM (IT Service Management) applications.
  8. Administration: What customers or partners can do with Rainbow management services.
  • UCaaS_Rainbow_v86.2_Feature_list.xlsx
    200 KB Download

Comments

6 comments

Date Votes
  • Mikail YARDIMCI

    Hi, is Rainbow life/Newsfeed also integrated in this Feature List?

    BR

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  • Quentin GRABENSTAETTER
    • Edited

    Hello Mikail,

    The Life/Newsfeed function is called "Channels". This feature is currently in the early adoption phase and you can have more details here:
    https://support.openrainbow.com/hc/sections/360000828884-Channels

    The official Feature List published in this article does not take into account functionalities in the Early Adopter phase. It will be updated as soon as Channels is available! 🙂

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  • Bernhard NOWAK

    Hi!

    Can we have a more prominent place for the feature list? At the moment it is not easy to find - a little bit hidden in the FAQ section. At least put it to the “promoted articles” section on the front page.

    We also want to add a link (URL) to the feature list in our business proposal. A shorter URL would be better - like support.openrainbow.com/FeatureList

    Regards,

    Bernhard

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  • Quentin GRABENSTAETTER
    • Edited

    Hello Bernhard,

    Thanks for your feedback! We set this article as "promoted" to display it on the home page.

    Unfortunately I cannot generate a specific URL for this article but you can simplify the link and use:
    https://support.openrainbow.com/hc/articles/115001057424

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  • CK

    is bubble services free or to be subscribed

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  • Quentin GRABENSTAETTER

    Hello,

    You can create a Bubble and use chat, files sharing etc. for free (Essential Licence). Other features like starting an Audio/Video Conference need a paid offer (Business or Enterprise Licence).

    So that depend what do you need in your group conversations! 😊

    Feel free to download and consult the complete list to have more detail about the required licences by feature.

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