Target Audience: Rainbow User Related Offers: Essential, Business, Enterprise
You may directly contact Emily from Rainbow for any questions. As an answer, Emily suggests a few articles from the Help Center to read. If this material does not address your issue, Emily might transfer your request to our support team.
NOTE: The support team toward which Emily transfer your request depends on your Rainbow Company settings. Please contact the administrator of your Rainbow Company for further information on this matter.
How Can Emily Help Me?
To contact Emily:
Go to your avatar in the top right corner of your screen and select "Emily (e-Support)" in the unfolding menu.
Write a message with your question or issue in one of the languages offered (English, French, German or Spanish). Using simple keywords may greatly help Emily to accurately address your problem.
In her answer, Emily suggests you read a few articles that might help you.
If reading the suggested articles addresses your issue, simply answer "yes" to Emily's question "Was this answer helpful?"
If not, answer "no" to her question. You may rephrase your question or insert #support in a new message to contact our support team.