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What Does My Messages' Status Mean?

Pascaline LORENTZ
Updated
  1. Rainbow Help Center
  2. Using Rainbow
  3. Instant Messaging

user.svgTarget Audience: Rainbow User
logo_rainbow_borderless.svgRelated Offers: Essential, Business, Enterprise


Instant Messaging offers Rainbow users the possibility to communicate in a spark. They may write and send a message to one of their contacts. This message has a specific status showing whether it has been sent, received and read. 

NOTE:
A timestamp located right below the text indicates the precise time at which the message is received and read.

What Does My Messages' Status Mean?

Message Sent

PC_What_does_my_message_status_mean_Message_Sent_1.png

This greyish V signals that your message was sent. Yet, your contact has not received nor read it. 

Message Received

PC_What_does_my_message_status_mean_Message_Received_2.png

These two greyish Vs signal that your message was received by your contact, but not read yet.

Message Read

 

 

PC_What_does_my_message_status_mean_Message_Read_3.png

These two blue Vs signal that your message was received AND read by your contact.
Unlike the two previous statuses, your contact has to click on their Rainbow App to update this message's status. 

What Does My Messages' Status Mean?

Message Sent

 

iOS_What_does_my_message_status_men_Message_Sent_1.png

This greyish V signals that your message was sent. Yet, your contact has not received nor read it. 

Message Received

 

iOS_What_does_my_message_status_men_Message_Received_2.png

These two greyish Vs signal that your message was received by your contact, but not read yet.

Message Read

 

Notification_IM_Message_Sent_Received_Read_iOS_3_2_MOD.png

These two blue Vs signal that your message was received AND read by your contact. 
Unlike in the two previous statuses, your contact has to click on the received message to update this message's status. 
NOTE:
Press on the message to display extra information.
Below the message's box, you may find the exact time at which your message was read by your contact. Here, your message was sent and received at 4.34pm and read at 4.46pm. 

What does my messages' status mean?

Message Sent

 

ANDROID_What_does_my_Message_Status_Mean_Message_Sent_1.png

This greyish V signals that your message was sent. Yet, your contact has not received nor read it.

Message Received

 

ANDROID_What_does_my_Message_Status_Mean_Message_Received_2.png

These two greyish Vs signal that your message was received by your contact, but not read yet.

Message Read

 

Notification_IM_Message_Sent_Received_Read_ANDROID_3_2_MOD.png

These two blue Vs signal that your message was received AND read by your contact.
Unlike in the two previous statuses, your contact has to click on the received message to update this message's status. 
NOTE:
Press on the message to display extra information.
Below the message's box, you may find the exact time at which your message was read by your contact. Here, your message was sent and received at 4.22pm and read at 4.25pm. 

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