How to change ownership of the existing channel

Query:

How to take the ownership of the channel if the current owner of the channel is no longer a Rainbow user or the owner of the channel left the company.

Resolution:

1. Open an SR or send an email to "ale.welcomecenter@al-enterprise.com".
2. Describe precisely your issue, by adding the details in the description ie;
   • Channel name,
   • current owner of the channel,
   • new owner
   • and a reason for the ownership change.
3. Once the request received from the rainbow support team, the owner of the channel can be updated/changed based on the service request.

NOTE: The owner of the channel can be changed not the creator of the channel.