New Features
- Bubbles & Web conferences
The talking time during a conference has been redesigned to give more complete information: first name / last name / company in front of the measured time. - Bubbles & Web conferences
A counter in the Bubble tab is implemented to give details on the exact number of bubbles in different views (active / inactive / archived). - Bubbles & Web conferences
Rainbow P2P & conference call screens have been reworked for a better consistency with the Web app experience. - Communications
The Business directory allowing now Internal numbers (RB Hub & Hybrid), these internal numbers can be clicked and called when the Business directory entry is searched and displayed. - Hybrid telephony
When a colleague not in the user's contacts is busy, a P2P call initiated by the user is rejected with a busy tone for a limited duration of 3 seconds. - Hybrid Telephony
When Rainbow login is done with an URL rainbow, it's possible to specify on which page the user chooses to land on. - Invitations and Contact management
The contact management has been refactored to offer a better usage of the feature wherever used. - User experience
Voice isolation feature, improving the quality of the microphone during calls, can be selected while in VoIP call. Accessible from the 'More' menu in the top right corner. Available from OS 15, for iPhone XS/XR line and upper versions (iPhone SE 2020/2022 are also included), iPad Pro (5th gen or newer), iPad Air (3rd gen or newer), iPad (8th gen or newer). - User experience
Hold retrieve management is now handled by the Callkit (hold/retrieve, call held/retrieved by remote). - User experience
For users benefiting from multi-Rainbow client environment, after the contact suggestion screen has been played in one app, it is no longer proposed on the other ones. - User experience
When inviting a contact by email, if the app finds a match, the email is converted into the corresponding Rainbow user name at the click on the invite action: " Invitation has been sent to Rainbow_name (email_address) " . The same regarding inviting someone by SMS, someone to join user's Rainbow network, someone from another directory, someone by phone number: in every case, a match is done and stated. - User experience
DTMF popup screen when displayed from a PBX call has been redesigned. - User experience
Users are able to stop the ringing melody of their devices without decline and to keep the call anyway (warning: concerns Sofphony only: if user got a Deskphone, this one will continue to ring). - User Interface
Contact cards have been redesigned. It's more adapted to a large front size. - User Interface
Searching for text messages has been reworked for ease of processing. - User interface
Bubbles are managed in the iOS native call log. That leads to: (1) not consider a conference as missed in the call log if already answered on another device, (2) by clicking a conference item, start or join the bubble (according to the user's role and the conference's status). - Rainbow Hub
To avoid call spamming on hunting group, a blacklist of CLI, managed by the group admin & EC admin, divert incoming call to busy overflow message. The group admin can create a blacklist entry from the group call log. - Rainbow Hub
User can customize their voice mail by uploading an audio file as welcome announcement (.wav, .mp3, .ogg) and select it for any forward to voicemail. This option is available in user's settings from an admin page as well. - Rainbow Hub
Several error labels issued by trunks are now aligned on the Android's labels for sake of clarity (ie. 'The number you have dialed is not authorized', 'Sorry, the called number is not reachable. Please try again later', 'The dialed number is invalid', 'Your correspondent is busy', 'An error occurred while making the outgoing call'). - Rainbow Hub
To connect certain providers located in APAC region, several Rainbow components have been deployed in this area. They allow the full use of Rainbow Hub features (such as: CPBX with soft phone and desk phones, Desk phone Zero touch, Bubble's Dial-In, Bubble Call participants, Join by phone, CDRs). - Rainbow Hub
A dedicated Tab is added in Bubble to list all calls of the groups (date/time, caller, answered or not, who answered, call duration). - Security
Rainbow supports Two Factor authentication using Time based One-Time passcode. Users with the right level of license will be able to enable an additional level of security at the login step. This option is made available upon administrator configuration in security screen at the company and/or user level.
Main Fixes
- Avatar
Clicking on the avatar in contact details didn't zoom the picture anymore. Fixed in this version. - Calling
Some users got an error when launching a call.
Set was not returning in idle state after some backend change status. - Crash
A recent case of crash has been fixed. - Group call
The group call information was no longer displayed. The development is now complete after refactoring. - Notification
Opening a discussion from an incoming notification could lead to a wrong conversation. The case has been fixed for conversations not found from the notifications. - Notification
Missed calls were wrongly notified in the 'contacts' tab but not in the 'recent' tab. A wrong tab index has been fixed. - Outgoing calls
Randomly, some users couldn't make calls. The calling event was wrongly treated in some cases. - P2P to conference
The invited user got 'join not possible' in bubble when a P2P call was extended to a Rainbow 3party-conference. A modification has been made to get the conference session present in the room every time. In time. - Ringing
Another case of uninterrupted ringing state while the call had been taken on Desktop app has been fixed.
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