New Features
- Bubbles & Web conferences
The talking time during a conference has been redesigned to give more complete information: first name / last name / company in front of the measured time. - Bubbles & Web conferences
A counter in the Bubble tab is implemented to give details on the exact number of bubbles in different views (active / inactive / archived). - Bubbles & Web conferences
Rainbow P2P & conference call screens have been reworked for a better consistency with the Web app experience. - Communication
The Business directory allowing now Internal numbers (RB Hub & Hybrid), these internal numbers can be clicked and called when the Business directory entry is searched and displayed. - Hybrid telephony
When a colleague not in the user's contacts is busy, a P2P call initiated by the user is rejected with a busy tone for a limited duration of 3 seconds. - Hybrid Telephony
When Rainbow login is done with an URL rainbow, it's possible to specify on which page the user chooses to land on. - User experience
In multi-Rainbow client environment, after the contact suggestion screen has been played in one app, it is no longer proposed on the other ones. - User experience
When inviting a contact by email, if the app finds a match, the email is converted into the corresponding Rainbow user name at the click on the invite action: " Invitation has been sent to Rainbow_name (email_address) " . The same regarding inviting someone by SMS, someone to join user's Rainbow network, someone from another directory, someone by phone number: in every case, a match is done and stated. - User experience
Users are able to stop the ringing melody of their devices without decline and to keep the call anyway (warning: concerns Sofphony only: if user got a Deskphone, this one will continue to ring). - User Interface
Searching for text messages has been reworked for ease of processing. - Rainbow Hub
To avoid call spamming on hunting group, a blacklist of CLI, managed by the group admin & EC admin, divert incoming call to busy overflow message. The group admin can create a blacklist entry from the group call log. - Rainbow Hub
User can customize their voice mail by uploading an audio file as welcome announcement (.wav, .mp3, .ogg) and select it for any forward to voicemail. This option is available in user's settings from an admin page as well. - Rainbow Hub
To connect certain providers located in APAC region, several Rainbow components have been deployed in this area. They allow the full use of Rainbow Hub features (such as: CPBX with soft phone and desk phones, Desk phone Zero touch, Bubble's Dial-In, Bubble Call participants, Join by phone, CDRs). - Rainbow Hub
A dedicated Tab is added in Bubble to list all calls of the groups (date/time, caller, answered or not, who answered, call duration). - Security
Rainbow supports Two Factor authentication using Time based One-Time passcode. Users with the right level of license will be able to enable an additional level of security at the login step. This option is made available upon administrator configuration in security screen at the company and/or user level.
Main Fixes
- Connection
User could be unable to login to Rainbow by using Android client. The connection to network is now better managed in certain cases. - Delegation
Cut of a bubble conference due to a network issue had not been delegated to another member. It's now fixed. - Incoming call
A user in WiFi or 4G could lose the audio during a conversation initiated by an incoming call. The connection to network is now better managed in certain cases. - Lock screen
The screen being locked automatically while the user was listening to a long voice message, the voice message stopped playing. It has been fixed. - Transfer
For some Android models, application was slowing down during a transfer, giving the user the idea that the transfer had not been completed. Fixed now.
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