Query:
How to take the ownership of a bubble.
Resolution:
Scenario 1:
The owner wants to give the ownership of the bubble to someone else belonging to the bubble.
- Promote someone to organizer role
- Then give the ownership
To be noted: the Rainbow subscription of the new owner might not allow to start a conference in this bubble.
Scenario 2:
The owner has left the company or is no longer a rainbow user.
- Open an SR or send a mail to "support@openrainbow.com".
- Describe precisely your issue, by adding the details in the description ie:
- Bubble name,
- current owner of the bubble,
- and a reason for the ownership change.
- Once the request received from the rainbow support team. The owner of the bubble can be updated/changed based on the service request.
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