Consult the Webinar Reporting
When a webinar is completed, you can access its reporting as long as it hasn't been deleted from your Webinar space. The reporting provides you with the following statistics:
- Number of registrants.
- Number of attendees who participated in the webinar.
- Participation rate.
- Duration in minutes.
- Attendance conversation.
- Number of attendees in session.
You can also download the chat conversations that occurred during the webinar as a text file. For each message, this file includes the author of the message, the date, the time, and the message content. Emoticons are retained, but attachments like images and videos are not.
Additionally, you can download the list of attendees in a CSV file (UTF-8 encoded, fields separated by ";") that can be directly opened in Excel. This file contains information about attendees, according to what was provided during the creation or management of the webinar: email, first name, last name, company, job title, country, host approval to participate in the webinar, and webinar attendance.
- Select the " Webinar" tab.
- Click on "Reports" button of a past webinar. The webinar statistics are displayed on the screen.
- Click on the "Download" button to respectively download the attendance conversations in text format or the list of attendees in CSV format.
- Click on "Close" button (or the close button of the window) to go back to "Webinar" tab.
Consult Polls Results
You can consult the results of the polls that were conducted during the webinar.
- Select the " Webinar" tab.
- Choose " Information" from the webinar's contextual menu to display webinar details.
- Inside the webinar window, navigate to the " Polls" tab to access a list of all polls conducted during the webinar.
- Select to display the results of the corresponding poll, which includes the percentage of responses for each question.
- To access more detailed results, choose " Detailled results" from the poll's contextual menu . This provides additional information, such as the number and names of participants (if not anonymous) for each answer. Click on "Close" button (or the close button of the window) to go back to list of polls.
- For exporting poll results as a CSV file (including last name, first name, and email if not anonymous), select " Export as CSV" from the poll's contextual menu .
- Click on "Close" button (or the close button of the window) to go back to "Webinar" tab.
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