New Features
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Bubbles & Web conferences
Rainbow P2P & conference call screens have been reworked for a better consistency with the Web app experience. -
Collaboration [Enterprise offer]
The number of tasks has been extended to 200. -
Conversations [Hybrid & Voice offers]
As already available for bubbles, it's possible to join a P2P call on a device and to switch on another one, on the same way. -
Hybrid Telephony [Business, Enterprise licences]
A new setting allows users equipped with a Deskphone on OXE (phones using NOE protocol and being Main in multiset) to toggle the ringing state of their main Deskphone. It is manageable from the user's Telephony settings and from admin page in the user tab telephony. -
Hybrid Telephony [Business Enterprise licenses]
Call participants using a PBX call are able to add up to 10 new participants in the call. -
Hybrid Telephony [Business Enterprise & Dial pack, Attendant licenses]
Rainbow user being already in a P2P Rainbow call is able to accept an incoming telephony call, and vice-versa. -
Hybrid Telephony
PROVIDED THAT THE OXE HAS BEEN CONFIGURED TO SUPPORT the secret identity, user can hide their caller ID when placing a phone call. -
Hybrid Telephony
Rainbow user already engaged in a Rainbow call may answer to an incoming phone call and switch between both calls, or user engaged in a phone call can answer a Rainbow call, and switch between both calls. (Warning: this feature is not available in China environment for iOS devices). -
Innovation
A status of Rainbow use (notifications, calls…) is available on an Android smartwatch running the Android Wear OS. -
Rainbow Hub [Voice offer]
A visual indicator should be displayed in the user interface to easily know if a personal routine, other than the default one ( ◷), is active or not. To be noted : the 2 areas (fast access to forward and routines & already existing dedicated zone for communication) are separated by a thin vertical bar. -
Rainbow Hub [Voice offer]
When a call follows a forward or an overflow (on busy, on no answer), and the destination has a welcome calendar, the call is routed according to the corresponding welcome calendar. Calendar rules are applied as the call is routed to the welcome before reaching the final destination. -
Rainbow Hub [Voice offer]
Manager of a hunting group in a Hub system can change the order of group members, which has the effect of changing the order of members called in certain call distribution configurations (cyclic and sequential). -
Rainbow Hub [Voice offer]
Any member from a Hunting Group with a Manager role is able to change the avatar of the bubble associated to the hunting group. -
Rainbow Hub [Voice offer]
Absence message in Rainbow Hub profiles becomes more generic and changes to a status message. -
Rainbow Hub [Voice offer]
CALL QUEUE feature - Calls can be queued when reaching an agent in CCD. Waiting messages are played to these calls. -
User Experience
To avoid any accidental action, deleting all files at once requires now confirmation after receiving a first warning popup. -
User experience
User can select a ringtone to distinguish between inbound calls for Rainbow and native cell calls. -
User experience
In conference, if all participants are displayed on a single page (for both portrait and landscape mode) and if videos are added or removed, participants' thumbnails in the page don't move for a better user comfort. -
User experience
Screens of Rainbow calls, PBX calls and conferences have been reworked for having a common user experience across platforms and compliance with accessibility standards. -
User experience
While an Organizer is engaged in a conference, a long press a user's tile in grid mode to mute/unmute, open the conversation, or hang up the user. -
User experience
The navigation on a tablet has been improved, the display correlates information between the selected part and the content part. -
User interface
In offline mode, the behavior of the user interface is made homogeneous for available functions (bubbles, call screens, call tabs chats, contact tabs, onboarding screens, side menu…), smoother and more responsive for a better user experience.
Main Fixes
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Contacts
The "add to network" button from the call log generated an error message. This point has been solved. -
Audio
Users could encounter audio issues when app in background during an incoming call. The "add to network" button from the call log generated an error message. Add a new contact from the call log is working correctly. -
Copy/paste
Users couldn't to paste any phone number in Android dialing area. This option has been reestablished. -
Hebrew
After typing a text in Hebrew, the last punctuation sign was placed at the beginning of the sentence. The right-to-left direction of the writing is fully respected. -
Keys
Shared keys (Feature code = speed dial) created by admin were not seen on Android. This kind of shared key is now displayed just like the others. -
Missed Calls
Second incoming calls could be not presented to an Android, only appearing afterwards as 'missed' in the call log. This case has been fixed when all needed settings are in place. -
Unread messages
The total unread message count didn't match the total of unread messages in chats. The count method has been reviewed to be accurate. -
VoIP calls
When receiving a VoIP call, mobile of some users rang, then froze. It’s fixed.
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