How to Manage My Received Files?

Updated August 28, 2024 09:53

Target Audience: Rainbow User
Related Offers: Essential, Business, Enterprise

Files exchanged on Rainbow are stored for further utilization and archived in two categories: received and sent.

NOTE:
You can NOT delete files you have received, unlike the ones, that you have sent to other Rainbow users.

To manage your received files:

Go to the "Files" page by clicking on the icon in the top banner of your Rainbow screen,
Select the tab "Received,"
Choose whether to display your files by Date or Name or Size, and
Apply a filter (Images, Audio/Video, PDF, Microsoft Office) if you wish.
Download your file by clicking on the blue icon in the middle of your document's line.

How to Manage My Received Files?

Go to your "Conversations" page by clicking on the icon in the lower banner of your screen, Click on the three white dots in the top right corner of your screen to unfold a menu of actions.

There, select "Show files received," To display the list of files received and their related information.
How to Download My Received Files?

From your page "Files Received," select the document you wish to download and click on the icon in the top right corner of your screen. Choose how and where you want to save this document.
How to Transfer My Received Files?

From your conversation page, select the received document you wish to transfer and click on the three dots located at the document's sides. Then, a menu of options unfolds at the bottom of your screen. You may "Forward," "Share," "Save" or "Delete" this document.

How to Manage My Received Files?

Go to your "Conversations" page by clicking on the icon in the lower banner of your screen, Click on the three white dots in the top right corner of your screen to unfold a menu of actions.

There, select "See shared files," and Consult all the documents you shared.

You may reorganize your documents by clicking on the white icon located in the top right corner of your screen. Then, select how you wish to sort your documents or the filters you want to apply to your list.
How to Download My Received Files?

From your page "Files Received," select the document you wish to download and click on the icon. Save this document like any other on your mobile.
How to Transfer My Received Files?

From your conversation page, select the received document you wish to transfer and press long on its line to make a top blue banner appear. Click on the first icon in the top right corner and select with whom you want to share this document.

From your conversation page, select the received document you wish to transfer and press long on its line to make a top blue banner appear. Click on the second icon in the top right corner and select how you want to share this document.