How to Create or Modify My Company's Members in Bulk?

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7 comments

  • Avatar
    Mikail YARDIMCI

    Hi Quentin,

    is it also possible to use bulk management also to get the users into the company domain without additional invitation through Admin management...?

    That would optimize the management of the users extremely. Looking forward to your feedback.

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    Dinusha BANDARA

    Hi,

    The sample file downloading from the Rainbow Admin panel is different than the sample shown above, and we need to edit the sample file manually if we needs to do the bulk provisioning.

    Why Rainbow developers can not provide the correct CSV file as a sample file???  

    Thanks,

    Dinusha

     

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    Dany JENNEVÉ

    Hello Dinusha,

    The template file that you download from the Rainbow Admin panel is the correct CSV sample file. It may happen that we add new columns in the file at a new Rainbow SW releases and that this helpcenter article is not updated. Therefore you should consider the above pictures rather as an illustration of the principle.

    So bulk upload should be quite easy.

    A trick to get a real sample with your country inputs : add a first user via the web interface and then do a CSV export of your user. You get then a practical sample that you can complete with all other users information in excel tool.

    Best regards,

    Dany

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    Dinusha BANDARA

    Hi Dany,

    Thanks for your response, better if you can update the help center article and change the sample CSV file in to simple one as shown in the above figure. otherwise, customers may mislead and we as ALE business partners facing difficulties in promoting ALE rainbow to customers,

    Also, please introduce an automated mechanism to add users to the company. you can do it using the domain part of the email address.

    Eg; Using domain part of the email address "@abcdcompany.com" rainbow can add that user in to "ABCD Company" automatically then it will reduce the complexity of the process.  

    Thanks,

    Dinusha.

     

     

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    Dany JENNEVÉ

    The domain recognition feature does already exist but it is set up by the Rainbow Customer Care, if they get the request from the approved domain name owner.

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    Dinusha BANDARA

    Hi Dany,

     

    it's really good to know that the domain recognition feature does already exist, kindly send me the procedure to request this from Rainbow Customer Care and format for grant approval from domain name owner.

    Thanks,

    Dinusha. 

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    Dany JENNEVÉ

    As an ALE Business Partner, you must open an eSR on behalf of your end customer. In the eSR you must demonstrate that you have obtained approval from the end customer and their domain name authority to automatically link all future end users with email @domain_name to the Rainbow company of the end customer.

    It will work for new users. Existing users  should be invited to join the Rainbow company.

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