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Problem on bubbles (happening since June 26, 2020) has been fixed in solution version 73

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5 comments

  • Sam BOYD

    This Issue is affecting APAC, we are also unable to make changes to Members in a company.

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  • Pascal TERNARD

    Hi Sam, yes APAC is affected with troubles on bubbles. But you should be able to change members in a company. 

    Feel free to open a ticket on support.

    Regards,

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  • Sam BOYD

    Hello Pascal,

    The bubbles are now functioning correctly in APAC.

    The issue with the member modification was due to un-notified maintenance that was in progress at the time of my comment.

    Now the maintenance is over this functionality is working again. It would be nice to be given a few days notice of all upcoming maintenance before it goes ahead as this can affect some major roll outs and existing installs.

    Thank you
    Sam

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  • Rodrigo Braga Ferreira

    Hello,

    I am in CALA Region and telefony services is off.

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  • Quentin GRABENSTAETTER

    Hello,

    An outage is currently in progress in the CALA and NA Regions. Your phone problem is probably related to this problem.

    You can follow the resolution of this problem live here:
    https://support.openrainbow.com/hc/en-us/articles/360014825219-Outage-on-Wednesday-July-1-2020

    Regards,

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