This article is intended for resellers who wish to manage a PBX (OXO Connect, OXO Connect Evolution, and OmniPCX Enterprise) associated to their customer companies, for example:
- Update PBX data
- Reset the PBX connection with Rainbow: This disconnects the PBX from Rainbow, and generates a new activation code. This new activation code will have to be entered on PBX side to connect to Rainbow again
- Delete the PBX from the customer company
Updating PBX data
- From the Rainbow administration interface, click on Customer companies at the bottom of the left panel.
- In the customer list, click on the name of the customer company associated to the target PBX.
- In the left panel, click on Communication.
- In the right part of the window, click on the Comm. Servers tab.
- Click on the target PBX, and perform any of the following:
- Rename your PBX (Information tab)
- Activate/Deactivate WebRTC gateway (Information tab)
- Change dialing information (Information tab)
- Configure the connection to the external WebRTC gateway (Settings tab):
Internal: The WebRTC gateway embedded in the PBX will be used for Rainbow VoIP call handling (only available for OXO Connect Evolution).
External: An external WebRTC gateway will be used for Rainbow VoIP call handling.
If External is selected, you can modify its default IP address and the number of allocated voice channels.Note: This option is displayed only when the WebRTC gateway has been activated in the Information tab.
- Configure the numbering rules applying to outgoing communications from Rainbow (Telephony tab)
- Click on Apply.
Resetting the PBX connection with Rainbow
- From the Rainbow administration interface, click on Customer companies at the bottom of the left panel.
- In the customer list, click on the name of the customer company associated to the PBX.
- In the left panel, click on Communication.
- In the right part of the window, click on the Comm. Servers tab.
- Click on the target PBX, and select the Connection tab.
- Click on Reset connection.
A warning message is displayed at the top of the window. - Click Yes to confirm reset.
After reset, the PBX is no more connected to Rainbow, and its status changes to Pending in the Comm. Servers tab.
Note: A new activation code is generated and displayed in the Connection tab. To connect the PBX to Rainbow again, this activation code must be entered at PBX level.
Deleting a PBX
- From the Rainbow administration interface, click on Customer companies at the bottom of the left panel.
- In the customer list, click on the name of the customer company associated to the target PBX.
- In the left panel, click on Communication.
- In the right part of the window, click on the Comm. Servers tab.
- Reset first the PBX connection with Rainbow:
- Click on the target PBX, and select the Connection tab.
- Click on Reset connection, and click Yes to confirm reset.
- After reset, move your mouse over the target PBX, click on , and select Remove an equipment.
- Click on Remove.
The PBX is deleted from the equipment list (Comm. servers tab).
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