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Update on our Contingency Plan to Recover on our Recent Rainbow Instabilities

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2 comments

  • Quentin GRABENSTAETTER

    One part of the action plan has just been implemented:
    "Ensuring our information and follow-up system proactively delivers real-time notifications as well as offering a live dashboard of our entire Rainbow infrastructure."

    The new Rainbow Status site will help you better track service incidents. Follow the link to learn more!

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  • Quentin GRABENSTAETTER

    A new part of the action plan has been gradually implemented in recent weeks:
    "Further increasing the backend capacity beyond nominal traffic to prevent any congestion impact, if it were to happen again."

    This part has consisted of increasing the number of hybrid telephony backend in our datacenters. This allows us to spread the traffic over a larger number of servers and to ensure that they are used below their maximum capacity in the event of new congestion.

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