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Rainbow ZoHo Connector Guide

3 Comments
Quentin Grabenstaetter
  1. Rainbow Help Center
  2. Using Connectors & Add-Ins
  3. ZoHo

The ZoHo Rainbow connector brings the following features to the
CRM users:

  1. Click to call from Leads, Contacts and Accounts records
  2. Screen Pop (Open respective contact upon incoming telephony call)
  3. Activity Log (Incoming and Outgoing calls)
  4. Direct Dialling (CTI Calls)
  • ZoHo Rainbow Connector User Guide.pdf
    5 MB Download

Comments

3 comments

Date Votes
  • Alex

    Hi,

    How to activate the Zoho Connector for Rainbow?

    Do you have an admin guide?

    Thanks,

    Alexandre

     

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  • Alex

    I also asked Zoho CRM and this is their answer:

    Unfortunately we don't have a direct integration of Alcatel Rainbow with Zoho CRM. Please check the LINK below to know the Phone Bridge systems which has a Direct Integration with Zoho CRM:

    LINK: https://zoho.com/telephony/provider-lists.html  


    Also, you may ask the Provider to register with us to be a telephony partner with Zoho using the below link:

    https://www.zoho.com/phonebridge/

    Once they are registered, we will check the feasibility and get back to the provider.

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  • Michael DEBUS

    Zoho support has informed us that this connector will only be deployed in US DataCenters. A deployment in the EU is not planned.

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