- the WebRTC gateway works with version 1.73.x or higher.
- is installed on a VM or a standalone PC.
- is installed in one of the 35 countries listed at the end of this article due to export control regulations.
You can still upgrade your WebRTC gateway by downloading the Software from MyPortal.
How to perform this upgrade in this case is described in the article WebRTC gateway upgrade guide.
This article describes the steps to perform a remote upgrade of a WebRTC gateway.
How it works:
We are working on a solution to automate this but in the meantime we are doing our best to manually flag the WebRTC gateway with the option to update on a regular basis.
New Version availability display
When a new version is officially released then the Rainbow administrator (BP Operation Role) will see in the PBX list view that a new version is available for the WebRTC gateway.
Start the software upload to the WebRTC gateway
Go to the Equipement information / Connection tab to see the remote upgrade option
By clicking on the Upload button you will start the upload of the WebRTC gateway new version into the Upgrade folder of your WebRTC gateway. Because The WebRTC Gateway Software is subject to export control regulations you'll have to accept the Specific Terms and Conditions before the upload can start.
Once accepted the upload automatically starts
In this case, after xx seconds a "Abort" button will be displayed. Clicking it will cancel the current download process and you can simply restart it.
Launch the upgrade
When the transfer is done you can start the upgrade by clicking on the upgrade button.
And confirm that you'll perform the upgrade now. This will trigger the same action as the command mpupgrade --now
The upgrade process starts
Upgrade in progress
Reboot of the WebRTC gateway
When the WebRTC gateway has rebooted and is again connected to Rainbow you'll see the WebRTC gateway status as "Running" with the latest version
* The current status is that some standalone PCs do not boot after a reboot without a connected display or keyboard. Therefore, these WebRTC gateways are excluded from the remote update.
Countries where this feature is available
All European Union countries (27) will have access to this feature + 8 other countries as in the table below: