Timeline Archive – Rainbow Help Center

This Timeline allows you to track applications and connectors releases and discover the main new features. You will also find a summary of the versions currently online at the bottom of this article.

Release timeline

Depending on your region, the announced dates may be slightly different. In case of doubt, please consult our Service Notifications.

September 13th

Release of Web application 2.93.9
Click to show or hide the main changes made by this version
New feature.
1. Rainbow Hub – Communication - [Voice Business, Voice Enterprise]
  In case calling & called parties have got the right license, a user is allowed to directly transfer the call to any of the following destinations (blind transfer): PSTN number, Rainbow voice user (in Desk phone or Computer mode), or standard Rainbow user within the same company.
2. User experience
  Users who send a message to Rainbow contacts with option "disabled the read receipts" can see double receipt indicator but won’t never see it becoming blue once it is read.
3. Rainbow Hub – Communication
  Depending on the right granted by the administrator, the Rainbow user can choose the value of the Outbound Caller ID that is displayed to their external contacts (Default value for the company, Work phone, Company phone number, Call group, Other number).
4. Rainbow Hub – Communication – [Voice Business, Voice enterprise]
  A Rainbow Hub user already in P2P conversation established through WebRTC or PSTN, is allowed to add another contact number (WebRTC or PSTN). The P2P call is transferred to a bubble, and the contact is called directly. Up to 10 numbers can be called and added to the bubble. (Restriction: if the contact number is called in WebRTC, the contact must be in computer mode).
5. User interface
  All Rainbow events (not considered in this step 1: call ringing events including second incoming call) are managed/notified on a same way in the following cases: DND activated: no disturbance from Audio signal, vibration device or contextual popup notifications (only static visual information like counters, conversation list can be updated). DND not activated but user in call (Rainbow or PBX) or conference, no disturbance from audio signal or vibration device (visual notifications can raise).
6. Rainbow Hub – Communication - [Voice Business, Voice Enterprise]
  In case calling & called parties have got the right license, a user is allowed to directly transfer the call to any of the following destinations (blind transfer): PSTN number, Rainbow voice user (in Desk phone or Computer mode), or standard Rainbow user within the same company.
7. User experience
  Users who send a message to Rainbow contacts with option "disabled the read receipts" can see double receipt indicator but won’t never see it becoming blue once it is read.
Administration
1. Rainbow Hub Administrators can grant to users the right to change their default CLI value by themselves.
2. Analytics Dashboard Adoption scores for phone calls - including Rainbow Hub – are calculated more accurately.
New fixes.
1. Channels
  There was a bad display in the digest window of the reactions (likes). It’s fixed.
2. File sharing personal space
  By selecting several files in ones sharing partition, there was a text overlapping in the right panel. It’s fixed. The name, when available, is well resolved now.
3. Callback
  After a call, users couldn’t make any callback from the call log. The call back from history has been extended to cases such as users not in contact directory or Rainbow contacts.
4. Admin
  An organization admin couldn’t use the import/export feature anymore in other companies than their own under the same organization. The feature right has been reactivated to these admins.
5. Invitation
  The status ‘invitation sent’ was still displayed on some onboarded company’s members. The status is updated.
6. Disconnections
  Rainbow application on PC could be disconnected without any apparent reason. Unwanted disconnections have been resolved.
Release of Windows Desktop application 2.93.0
Click to show or hide the main changes made by this version
New fixes.
1. Outlook
  Some users could not activate Outlook extension. The embedding of a package checking the installation has been reviewed.
2. Outlook add-in
  The usage of the Rainbow Outlook add-in could slow-down or even crash the Outlook application. It’s fixed now.
3. Custo.manifest
  In case of syntax error in the custo.manifest file, the file Settings was systematically reinitialized. A backup mechanism has been implemented to prevent users losing their configuration.
4. Outlook add-in
  Two emails being opened at the same time, after different actions from the user, a call to the contact of the first email could have been made towards the contact of the second email. There was an overlap of the contexts handled by the add-in. That has been fixed.
5. Headsets
  Call control didn’t work on specific headsets in Rainbow application. Without the awaited keywords, the reference of the headsets didn’t allow to detect and then, manage them through the Desktop app.
6. Busy status
  After a call, some remaining cases of users stuck in busy could happen. It’s fixed.
Release of Mac Desktop application 2.93.0
Click to show or hide the main changes made by this version
New fixes.
1. Custo.manifest
  In case of syntax error in the custo.manifest file, the file Settings was systematically reinitialized. A backup mechanism has been implemented to prevent users losing their configuration.
2. Headsets
  Call control didn’t work on specific headsets in Rainbow application. Without the awaited keywords, the reference of the headsets didn’t allow to detect and then, manage them through the Desktop app.
3. Busy status
  After a call, some remaining cases of users stuck in busy could happen. It’s fixed.
Release of iOS application 1.93.4
Click to show or hide the main changes made by this version
New feature.
1. Rainbow Hub – Communication - [Voice Business, Voice Enterprise]
  In case calling & called parties have got the right license, a user is allowed to directly transfer the call to any of the following destinations (blind transfer): PSTN number, Rainbow voice user (in Desk phone or Computer mode), or standard Rainbow user within the same company.
2. Rainbow Hub – Communication
  Depending on the right granted by the administrator, the Rainbow user can choose the value of the Outbound Caller ID that is displayed to their external contacts (Default value for the company, Work phone, Company phone number, Call group, Other number).
3. Rainbow Hub – Communication – [Voice Business, Voice enterprise]
  A Rainbow Hub user already in P2P conversation established through WebRTC or PSTN, is allowed to add another contact number (WebRTC or PSTN). The P2P call is transferred to a bubble, and the contact is called directly. Up to 10 numbers can be called and added to the bubble. (Restriction: if the contact number is called in WebRTC, the contact must be in computer mode).
4. User interface
  All Rainbow events (not considered in this step 1: call ringing events including second incoming call) are managed/notified on a same way in the following cases: DND activated: no disturbance from Audio signal, vibration device or contextual popup notifications (only static visual information like counters, conversation list can be updated). DND not activated but user in call (Rainbow or PBX) or conference, no disturbance from audio signal or vibration device (visual notifications can raise).
5. Rainbow Hub – Communication - [Voice Business, Voice Enterprise]
  In case calling & called parties have got the right license, a user is allowed to directly transfer the call to any of the following destinations (blind transfer): PSTN number, Rainbow voice user (in Desk phone or Computer mode), or standard Rainbow user within the same company.
6. User experience
  Users who send a message to Rainbow contacts with option "disabled the read receipts" can see double receipt indicator but won’t never see it becoming blue once it is read.
7. User experience
  A notification about new voice messages is sent to mobiles forwarded to a voice mailbox
New fixes.
1. Display during a video conference
  In some video conferences, participants could be duplicated. The sequential treatment of participant’s refresh along with the quick change of the active speakers have been reviewed and enhanced.
2. Rainbow unexpected quit error
  The application could get this message during WebRTC conference. An enhancement has been made in grid view mode so that this behavior is no longer existing.
3. Participant list
  Active bubbles could display all participants instead of only the attendees. In such a case, the meeting was detected as started in other devices but not in iOS. It’s detected by all devices now.
4. Translation
  A correction was necessary to improve German language in invitation context.
Release of Android application 1.93.4
Click to show or hide the main changes made by this version
New feature.
1. Rainbow Hub – Communication - [Voice Business, Voice Enterprise]
  In case calling & called parties have got the right license, a user is allowed to directly transfer the call to any of the following destinations (blind transfer): PSTN number, Rainbow voice user (in Desk phone or Computer mode), or standard Rainbow user within the same company.
2. Rainbow Hub – Communication
  Depending on the right granted by the administrator, the Rainbow user can choose the value of the Outbound Caller ID that is displayed to their external contacts (Default value for the company, Work phone, Company phone number, Call group, Other number).
3. Rainbow Hub – Communication – [Voice Business, Voice enterprise]
  A Rainbow Hub user already in P2P conversation established through WebRTC or PSTN, is allowed to add another contact number (WebRTC or PSTN). The P2P call is transferred to a bubble, and the contact is called directly. Up to 10 numbers can be called and added to the bubble. (Restriction: if the contact number is called in WebRTC, the contact must be in computer mode).
4. User interface
  All Rainbow events (not considered in this step 1: call ringing events including second incoming call) are managed/notified on a same way in the following cases: DND activated: no disturbance from Audio signal, vibration device or contextual popup notifications (only static visual information like counters, conversation list can be updated). DND not activated but user in call (Rainbow or PBX) or conference, no disturbance from audio signal or vibration device (visual notifications can raise).
5. Rainbow Hub – Communication - [Voice Business, Voice Enterprise]
  In case calling & called parties have got the right license, a user is allowed to directly transfer the call to any of the following destinations (blind transfer): PSTN number, Rainbow voice user (in Desk phone or Computer mode), or standard Rainbow user within the same company.
6. User experience
  Users who send a message to Rainbow contacts with option "disabled the read receipts" can see double receipt indicator but won’t never see it becoming blue once it is read.
7. User experience
  A notification about new voice messages is sent to mobiles forwarded to a voice mailbox
New fixes.
1. Synchronization
  It could happen that the user’s presence was displayed differently between Web app and Android. The mobiles now get and display synchronized information.
2. Second incoming call
  When receiving a second incoming call (from a virtual terminal), the mobile phone got stuck. The incoming calls are now well managed.
Release of CRM SFDC Connector 2.1.10

August 20th

Release of iOS Application 1.92.4
Click to show or hide the main changes made by this version
New features.
1. Rainbow Hub
  
  Any member of a hunting group accessing to their withdraw screen can get a status information about their hunting group(s) such as number of members and active members, list of other members and their current status.
  
  [Voice Enterprise, Voice Business] Hunting group can be called also by their name (direct call, forward, transfer, blind transfer, divert call). Known restriction - the following use case is not supported: hunting group dial by name during an ongoing call.
2. Hybrid telephony
  
  AVST voicemail is now supported.
  
  Display of the different clients is standardized when telephony or VoIP service is down for a better user experience.
  
  Display of the different clients is standardized when telephony or VoIP service is down for a better user experience.
3. Administration
  It is possible to switch the statistics on the speak times on and off from a custom profile menu by the administrator of the company.
4. Support
  End of support iOS12 and previous versions.
Main fixes.
1. No incoming call notification on iOS
  The IM could be presented in the desktop app, but the iPhone wouldn't be notified. This issue was fixed.
2. Miss calls are registered in the "contacts" tab instead of the "recents" tab
  On the iPhone the missed call badge was not registered in the recents missed call tab. This issue was fixed.
3. Wrong name info on Rainbow notification
  Sometimes a wrong name could be displayed on the missed call notification. This issue was fixed.
Release of Web Application 2.92.7
Click to show or hide the main changes made by this version
New features.
1. Rainbow Hub
  
  Any member of a hunting group accessing to their withdraw screen can get a status information about their hunting group(s) such as number of members and active members, list of other members and their current status.
  
  [Voice Enterprise, Voice Business] Hunting group can be called also by their name (direct call, forward, transfer, blind transfer, divert call). Known restriction - the following use case is not supported: hunting group dial by name during an ongoing call.
2. Hybrid telephony
  
  AVST voicemail is now supported.
  
  Display of the different clients is standardized when telephony or VoIP service is down for a better user experience.
  
  Display of the different clients is standardized when telephony or VoIP service is down for a better user experience.
3. Administration
  It is possible to switch the statistics on the speak times on and off from a custom profile menu by the administrator of the company.
Administration:
1. Rainbow Hub
  
  Administrators can check if the VoIP Load balancer used by a company has been modified.
  
  The creation of the CloudPBX internal number plan allows more than a single range with a prefix (with the same length).
2. Analytics Dashboard
  Analytics Dashboard is redesigned.
  
  Export feature for all graphs is available.
  
  Web calls are available in 1-month historic view.
  
  Rainbow Voice items are available in 1-month historic view.
  
  Each global information Quality section is available in 1-month views.
  
  Every 1-month graph is enhanced with a ‘MAX’ mark.
  
  Voice sections are hidden when no subscriptions available.
Main fixes.
1. Analytics
  On Firefox, a double scroll was configured. One has been removed.
2. Dashboard
  Some information were not or wrongly filled in the dashboard. An exception error has been removed; data are now fully displayed again.
3. Video files
  Some customers complained about non readable video files. Playing directly .mov files is not supported. Rainbow app is based on browser capabilities to play videos (supported files: .mp4, .webm). Now, an error message is displayed in case of unsupported format.
4. Second call management
  Several cases of bad call management when a second incoming call is presented have been raised. In those cases, an event was not dispatched to the telephony call window. A fix has been done to allow either picking up the second call or resuming the first on-hold call, or entering a conference.
5. Incoming call: bad routing
  In Rainbow hub context, when flag ‘Ignore VoIP call when in DND’ is set, but DND not activated by the user, external incoming calls to users already busy in Rainbow voice call were routed to the voicemail but not presented. The test made for presenting a second call was wrong, it has been fixed.
6. Login through SSO
  Some users couldn’t access their Rainbow app by using SSO provided with Office 365. The login is possible again.
7. Missed calls count
  The indicator of the missed calls didn’t give the right number in some web apps. The correct count has been reestablished.
8. Messages removed
  When network issues occurred and users were writing an IM, they were allowed sending the messages, but these ones disappeared after a refresh. The sent IMs are kept even after a Rainbow page has been refreshed.
9. Forward (Web app and Rainbow Hub environment)
  Calls to the welcome number of a group without overflow, with only one active member who has DND activated and flag ‘set ignore VOIP calls when in DND is active’ were deflected to the group user’s voicemail. They should get a ‘destination unavailable’ voice prompt instead. The application considered only DND+flag parameters and deflected the calls. Now it also identifies the group calls, and behaves as it should.
Release of Android Application 1.92.1
Click to show or hide the main changes made by this version
New features.
1. Rainbow Hub
  
  Any member of a hunting group accessing to their withdraw screen can get a status information about their hunting group(s) such as number of members and active members, list of other members and their current status.
  
  [Voice Enterprise, Voice Business] Hunting group can be called also by their name (direct call, forward, transfer, blind transfer, divert call). Known restriction - the following use case is not supported: hunting group dial by name during an ongoing call.
2. Hybrid telephony
  
  AVST voicemail is now supported.
  
  Display of the different clients is standardized when telephony or VoIP service is down for a better user experience.
  
  Display of the different clients is standardized when telephony or VoIP service is down for a better user experience.
3. Administration
  It is possible to switch the statistics on the speak times on and off from a custom profile menu by the administrator of the company.
Main fixes.
1. Rainbow published URL
  In specific cases (bot usage mainly), Rainbow published URL is used to make a call (like rainbow://tel/1xxxxxxxxx?start=true). This URL wasn't working. Some patterns were not taken into account. Now Rainbow recognizes any string starting with rainbow:// until the next space, end of line or end of message.

July 26th

Release of iOS Application 1.91.3
Click to show or hide the main changes made by this version
New features.
1. File management
  The download icon is made similar to the other clients.
2. Hybrid telephony
  Declining a call via the Rainbow app by a user without voicemail stops the ringing of all the other
  devices.
3. Invitations and contact management
  Users are able to connect to the Rainbow app and run the wizard whatever their profile is, after they are created by using the mass provisioning.
4. Presence
  Presence indicators are aligned on all clients (Busy, DND, away…)
5. Rainbow Hub
  A user is allowed to add a PSTN number while already in P2P conversation established through WebRTC. The P2P call is transferred to a bubble, and the PSTN number is called directly. Up to 10 numbers can be called.
Main fixes.
1. "Rainbow Unexpected Quit" during a Web Conference
  Fixed an issue that could cause the application to freeze during a web conference. Everything is now
  functional.
2. Crash of Rainbow on Ipad
  Fixed an issue that could cause the application to crash when the user share several files in a same
  time from an Ipad. Sharing multiple files simultaneously now works perfectly on Ipad.
3. Name truncated in Contact or Bubble tab
  Increased the space dedicated to the display of the Bubble or Contact tab. The space was considered too small and the names were too truncated. The names are now displayed entirely in these tabs.
4. Instant messages are displayed incompletely
  Fixed a problem that caused messages to be displayed incorrectly. Part of the message could be
  missing when receiving it. Messages are now displayed completely in all circumstances..
Release of Web Application 2.91.6
Click to show or hide the main changes made by this version
New features.
1. Hybrid telephony
  Declining a call via the Rainbow app by a user without voicemail stops the ringing of all the other
  devices.
2. Invitations and contact management
  Users are able to connect to the Rainbow app and run the wizard whatever their profile is, after they are created by using the mass provisioning.
3. Invitations and contact management
  An invitation sent by a user from an external company mentions the company name of the sender.
4. Presence
  Presence indicators are aligned on all clients (Busy, DND, away…)
5. Rainbow Hub
  A user is allowed to add a PSTN number while already in P2P conversation established through WebRTC. The P2P call is transferred to a bubble, and the PSTN number is called directly. Up to 10 numbers can be called.
Administration:
1. Legal
  Update SLA section in the Rainbow Service Description and in the Rainbow Term of Use, with a Rainbow SLA target to 99,9%.
2. Rainbow hub admin
  An admin can customize the device’s keys of any users (shortcuts to call a destination, supervision/pickup keys).
3. Subscriptions
  The monthly subscriptions of resellers (IR) being no more managed by pool,
  
  The mechanism of threshold when allocating licenses to an end-customer company is removed. A warning message informs the IR admin that any order of monthly or prepaid offer is now limited to their own use and cannot be re-allocated to an end customer (would an end-customer need licenses, they must be allocated directly to the end-customer).
  
  The subscription page is modified (merge of prepaid & monthly licenses)
4. Analytics Dashboard
  Analytics Dashboard is redesigned.
  
  The dashboard displays now Voice Enterprise, Voice Business & Room licenses.
  
  A section is added, showing the quality of the audio communications (provided by the MOS indicator).
  
  A Rainbow Hub section is added, offering user’s adoption score (over 28 days), total duration of Rainbow calls (over 7 days), number of calls within the company (over 7 days).
  
  Internal softphone calls contribution & applications are available in 1-month historic view.
  
  A global adoption score is added, showing adoption Rainbow across all features
Main fixes
1. Analytics
  Closing analytics section could lead people to believe in an irreversible action.
  The popup message ‘hide this section forever’ has been removed. Don’t forget that a button ‘Reset
  initial interface configuration’ allows to retrieve sections.
2. Call recording
  The recording of a call could sometimes be lost.
  In case the call was cut before the recording was stopped, a command was sent to destroy it. It has
  been fixed.
3. Company creation
  Within an organization, an admin (org) could not move a newly created End Customer company under another Indirect Reseller. The EC company can now be moved from an IR to another one within the same organization.
4. ‘Join later’ button
  User having received another call from a bubble when already in P2P call and clicking on the ‘join later’ button still available after hanging up the P2P call could be automatically added to the active
  conference. The issue has been fixed now. The user cannot be automatically added to the conference if he/she doesn’t want to join.
5. Search feature
  While searching for a company or a user from admin pages, the display could render a fleeting right
  result and then a message ‘no company’.
  Search is focused only on the very last string entered and returns expected result now.
6. Second incoming call
  It could happen that a user, after hanging up a first call was automatically connected to their second call. The second call is no more picked up but is offered as incoming call.
7. User presence status
  It could happen for some customers in a call that their presence status (busy) not synchronized with
  the presence label (online) and then could be called on Rainbow despite they were in DND. The status and label are now synchronized between them and on all clients.
Release of Android Application 1.91.0
Click to show or hide the main changes made by this version
New features.
1. File management
  When clicking on ‘files’ menu (previously ‘My Rainbow sharing’), the user gets the details about each file.
2. Hybrid telephony
  Declining a call via the Rainbow app by a user without voicemail stops the ringing of all the other
  devices.
3. Invitations and contact management
  Users are able to connect to the Rainbow app and run the wizard whatever their profile is, after they are created by using the mass provisioning.
4. Presence
  Presence indicators are aligned on all clients (Busy, DND, away…)
5. Rainbow Hub
  A user is allowed to add a PSTN number while already in P2P conversation established through WebRTC. The P2P call is transferred to a bubble, and the PSTN number is called directly. Up to 10 numbers can be called.
Main fixes.
1. Reading of messages
  Fixed an issue that would systematically return to the bottom of the conversation when receiving a
  new message. The position in the conversation is now kept even when receiving a new message.
2. A contact appears several times in the favorites
  Fixed a problem that could cause the same contact to be displayed several times in the favorites.
  Each favorite now appears only once in the dedicated space
Release of Microsoft Teams Connector - 1.5.3 / 1.8.6 / 2.0.10
Click to show or hide the main changes made by this version
Main fixes.
1. Audio settings
  Some customers needed to reconfigure their audio settings after every call to get audio into their headset but ringing into the PC speakers. The audio settings are kept.
2. Audio settings
  The default value of settings didn’t take into account the presence of a headset. When connecting a headset, the audio settings move to the headset microphone and speaker as default values.
3. Auto-update
  Some users observed that the DisableAutoUpdate parameter was no longer active, so the smart app was automatically updated at upgrade. This parameter is now working and let the administrator decide when to update the application.
4. Avatar
  In the call window popup, the avatar was no longer displayed. It is now well displayed.

July 20th

Release of iOS Application 1.90.4
Click to show or hide the main changes made by this version
Main fixes.
1. Issue with logging into Rainbow:
  Fixed issue that involved randomly logging back into the app. Users with Single Sign On features could also be impacted.
2. Crash of Rainbow on Ipad:
  Fixed an issue that could cause the application to crash when the user wants to modify a Bubble avatar from an Ipad.

July 07th

Release of iOS Application 1.90.3
Click to show or hide the main changes made by this version
New features.
1. Bubbles & Web conferences:
  While in a folder, a user can select one or several bubbles and add them directly into this folder.
2. Bubbles & Web conferences:
  A visual indicator highlights an ongoing conference where users don’t attend so that they can join easily later on.
3. Media Control:
  The parameter “Ignore VoIP calls when DND” is now set to ON by default, so call is routed to the user's voicemail if available, otherwise call is presented silently on user's active devices.
4. Media control:
  Users are notified when recording of P2P Rainbow call is in progress.
5. Users & Guests management:
  A guest already in a bubble can go to another bubble by clicking on a meet shared link.
6. Users & Guests management:
  When a member is removed from a bubble, he/she doesn’t have any more access to the archived data of the bubble. Restriction: removal of a user during the conference should be avoided (some inconsistencies between clients to be fixed soon).
7. User Interface:
  A timer on active speaker mode during a conference allows to keep the video or the avatar of the latest speaker for 5 seconds to not switch too rapidly to the idle screen.
Main fixes.
1. App keeps proposing contacts suggestions despite they have been ignored:
  The contacts suggestion view could be reappearing although the user pressed first time "Ignore"
2. Cannot transfer the calls on iPhone:
  Blind (Third party doesn’t answer) transfer failed.
3. No video during WebRTC Conferences with iOS:
  Sometime the user had not the possibility to switch in video conference mode.
4. Unreadable options when setting a dark theme on iOS:
  After user’s feedback, we improved the readability quality of dark mode
Release of Web Application 2.90.6
Click to show or hide the main changes made by this version
New features.
1. Bubbles & Web conferences:
  A visual indicator highlights an ongoing conference where users don’t attend so that they can join easily later on.
2. Media Control:
  The parameter “Ignore VoIP calls when DND” is now set to ON by default, so call is routed to the user's voicemail if available, otherwise call is presented silently on user's active devices.
3. Media control:
  Users are notified when recording of P2P Rainbow call is in progress.
4. Users & Guests management:
  When a member is removed from a bubble, he/she does not have any more access to the archived data of the bubble. Restriction: removal of a user during the conference should be avoided (some inconsistencies between.
Administration:
1. RAINBOW Hub:
  An administrator is able to check and manage the user’s call forward state (cancel, set or change the destination).
2. RAINBOW Hub:
  A Custom SIP header is added at the user’s level for specific settings (particularly useful for emergency calls management if the user is not in the company premises)
3. RAINBOW Hub:
  Emergency group activation is restricted to a BP administrator; the EC admins cannot create/ activate/ deactivate any emergency group.
4. RAINBOW Hub:
  Any company can define multiple welcome services and associate each of them with various multiple destinations (User, Group or AA), and can associate them with one or multiple destination.
5. Analytics Dashboard:
  o EC company dashboard is redesigned for a better user experience.
  o Adoption graphs, P2P messages, active bubbles, bubbles messages, conferences started, softphone contribution are available in 1-month historic view.
Main fixes
1. Second call ringing:
  The ringing of an incoming call on a call already established on WEB could be so loud that it disturbed the listening of the user. The sound level of the second call has been halved compared to the first, thus allowing better listening of the conversation in progress.
2. Bad error message in conference:
  While in a 3-party conference initiated from a PBX, RB users who wanted to add a fourth member got an inconsistent popup: ‘invalid number’. The popup is now displaying a clear error message: ‘not allowed’.
3. Screen sharing:
  It happened that, under conditions, the participant still saw a stopped screen sharing. The screen sharing is now stopped for every participant as soon as the owner put an end of it.
4. Recording:
  The button to record a call was displayed in 3-party conference initiated from a PBX but the recording didn’t start. Recording a 3-party conference is not offered, the recording button has been removed in such a case.
5. Date format:
  The date was wrongly displayed in Korean. The format has been changed for a correct display.
6. Invite a non-Rainbow user:
  The ‘add participant’ option could not be working to invite non-Rainbow users who never received any emails. In some cases, a parameter was not correctly transmitted in the invitation. It has been fixed.
7. Shortcuts:
  Depending on the keyboard configuration, the shortcut CTRL-Shift-Y could not mute/unmute a call CTRL-Shift-Y now works as expected.
8. Incoming call: one ring
  Calls from OXO multiple automated attendant towards web app rang only once. The ringing event didn’t follow the transfer of the call from the automated attendant. The ringing state is fully managed now.
9. Incoming call: keeps ringing:
In computer mode, randomly, some users got continuous ring from incoming call and needed to close the Rainbow app to stop the ringing. When the ringing event was activated lately, there was a desynchronization with the stop ringing. That has been fixed.
1. Csv file export:
  When trying to export members, admin got an error. One variable was wrongly declared in the module, causing the failure. It is fixed now.
2. Nomadic mode:
  In nomadic mode, an incoming call to the mobile did not activate any notification on Web application. Telephony events were ignored for the secondary devices. They have been reestablished.
3. Translation:
  Funnel was not correctly translated in German. New translation is available.
4. Translation:
  Some strings were poorly translated into Dutch. New translation has been provided.
5. Alert tone:
  It could happen that an alert tone was played when a second call comes in. Currently, it is recommended that user deactivates sounds for "incoming ringing", this will also be taken into account for second incoming ringing.
6. Display of Outlook contact on Rainbow:
  When searching in Rainbow for a contact on Outlook, the search returned no name in the details of the search. The name is well displayed now.
7. Rainbow HUB: Forward menu:
  Bad international prefix could be displayed in the forward menu when choosing ‘Other Number’. Values were stored into the web client and never cleansed. New country codes are now well taken into account.
8. Rainbow HUB: Recording:
  Enabling / deactivating the recording for a user gave error messages to the administrator. Code of this actions has been reviewed and cleaned.
Release of Android Application 1.90.3
Click to show or hide the main changes made by this version
New features.
1. Bubbles & Web conferences:
  A visual indicator highlights an ongoing conference where users don’t attend so that they can join easily later on.
2. Media Control:
  The parameter “Ignore VoIP calls when DND” is now set to ON by default, so call is routed to the user's voicemail if available, otherwise call is presented silently on user's active devices.
3. Media control:
  Users are notified when recording of P2P Rainbow call is in progress.
4. Users & Guests management:
  A guest already in a bubble can go to another bubble by clicking on a meet shared link.
5. Users & Guests management:
  When a member is removed from a bubble, he/she doesn’t have any more access to the archived data of the bubble. Restriction: removal of a user during the conference should be avoided (some inconsistencies between clients to be fixed soon).
6. User Interface:
  An option to send a chat in one click is available from the Call history page.
Main fixes.
1. An intruder in the list of participants of a Bubble:
  Fixed an issue that displayed an intruder in the list of participants of a Bubble. Don't panic, it was a cache issue in the application that has been fixed. The list of members is now 100% reliable.
2. Missing icons in the application:
  At times, some icons seemed to be missing in the application. This was actually an issue in the interpretation of the colors in the custom themes. All icons are now displayed perfectly.
3. Blocking the application on desk phone 8088:
  The application could freeze after a web call on 8088 series devices. The issue has been fixed and now everything is operational on these devices.
4. Wrong image in a conversation:
  Some images received could not match the content sent by the interlocutor. Don't panic, it was a cache issue in the application that only impacted the user receiving the file. This problem has been corrected and the files displayed are again 100% reliable.

June 14th

Release of Web Application 2.90.5
Click to show or hide the main changes made by this version
New features.
- Bubbles & Web conferences: A visual indicator highlights an ongoing conference where users don’t attend so that they can join easily later on.
- Bubbles & Web conferences: While in a folder, a user can select one or several bubbles and add them directly into this folder.
- Bubbles & Web conferences: While in a folder, a user can select one or several bubbles and add them directly into this folder.
- Bubbles & Web conferences: While in a folder, a user can select one or several bubbles and add them directly into this folder.
- Users & Guests management: When a member is removed from a bubble, he/she does not have any more access to the archived data of the bubble. Restriction: removal of a user during the conference should be avoided (some inconsistencies between.
Administration:
- RAINBOW Hub: An administrator is able to check and manage the user’s call forward state (cancel, set or change the destination).
- RAINBOW Hub: A Custom SIP header is added at the user’s level for specific settings (particularly useful for emergency calls management if the user is not in the company premises)
- RAINBOW Hub: Emergency group activation is restricted to a BP administrator; the EC admins cannot create/ activate/ deactivate any emergency group.
- RAINBOW Hub: Any company can define multiple welcome services and associate each of them with various multiple destinations (User, Group or AA), and can associate them with one or multiple destination.
- Analytics Dashboard o EC company dashboard is redesigned for a better user experience. o Adoption graphs, P2P messages, active bubbles, bubbles messages, conferences started, softphone contribution are available in 1-month historic view.
Main fixes
Second call ringing:
The ringing of an incoming call on a call already established on WEB could be so loud that it disturbed the listening of the user. The sound level of the second call has been halved compared to the first, thus allowing better listening of the conversation in progress.

Bad error message in conference:
While in a 3-party conference initiated from a PBX, RB users who wanted to add a fourth member got an inconsistent popup: ‘invalid number’. The popup is now displaying a clear error message: ‘not allowed’.

Screen sharing:
It happened that, under conditions, the participant still saw a stopped screen sharing. The screen sharing is now stopped for every participant as soon as the owner put an end of it.

Recording:
The button to record a call was displayed in 3-party conference initiated from a PBX but the recording didn’t start. Recording a 3-party conference is not offered, the recording button has been removed in such a case.

Date format:
The date was wrongly displayed in Korean. The format has been changed for a correct display.

Invite a non-Rainbow user:
The ‘add participant’ option could not be working to invite non-Rainbow users who never received any emails. In some cases, a parameter was not correctly transmitted in the invitation. It has been fixed.

Shortcuts:
Depending on the keyboard configuration, the shortcut CTRL-Shift-Y could not mute/unmute a call CTRL-Shift-Y now works as expected.

Incoming call: one ring
Calls from OXO multiple automated attendant towards web app rang only once. The ringing event didn’t follow the transfer of the call from the automated attendant. The ringing state is fully managed now.

Incoming call: keeps ringing:

In computer mode, randomly, some users got continuous ring from incoming call and needed to close the Rainbow app to stop the ringing. When the ringing event was activated lately, there was a desynchronization with the stop ringing. That has been fixed.

Csv file export:
When trying to export members, admin got an error. One variable was wrongly declared in the module, causing the failure. It is fixed now.

Nomadic mode:
In nomadic mode, an incoming call to the mobile did not activate any notification on Web application. Telephony events were ignored for the secondary devices. They have been reestablished.

Translation:
Funnel was not correctly translated in German. New translation is available.

Translation:
Some strings were poorly translated into Dutch. New translation has been provided.

Alert tone:
It could happen that an alert tone was played when a second call comes in. Currently, it is recommended that user deactivates sounds for "incoming ringing", this will also be taken into account for second incoming ringing.

Display of Outlook contact on Rainbow:
When searching in Rainbow for a contact on Outlook, the search returned no name in the details of the search. The name is well displayed now.

Rainbow HUB: Forward menu:
Bad international prefix could be displayed in the forward menu when choosing ‘Other Number’. Values were stored into the web client and never cleansed. New country codes are now well taken into account.

Rainbow HUB: Recording:
Enabling / deactivating the recording for a user gave error messages to the administrator. Code of this actions has been reviewed and cleaned.
Release of iOS Application 1.89.2
Click to show or hide the main changes made by this version

Move your Bubble in a folder.

A bubble can be moved into a folder from the bubble itself. The “Move to” button is accessed from the three-dot ⋮ menu.

File management.

An image, already sent to an user, and forwarded to another conversation can be deleted from only one of the conversations now and remains in the storage space.

"Memo vocal" & "visual voice mail" privacy.

Play sound mechanism from memo vocal + visual voice mail has been improved to keep privacy of the voice information broadcasted.

Cannot forward message.

Users couldn’t forward a message or a file when finding the contact name through the search bar. A side effect due to the refactoring of the search function has been fixed.

Missing words in IMs.

Some IMs were received incomplete. The container for incoming messages in rooms have been resized to fit with the newly implemented message font (OpenSans-Regular).

Contact names lose their typography.

The app displayed contact names in lower cases although they were fully declared with upper cases in directories. Name of contacts is now displayed as entered in the different directories.

International meeting numbers.

The international numbers were not always kept under the format E164 so the call could return an error. The numbers are correctly managed now.

Wrong name displayed when receiving calls.

iOS didn’t manage correctly the name string on WebRTC incoming calls (including alarms from Surycat system). The event related to the name field is now well updated and displays the right name of contact.

Crash application Rainbow IOS on Iphone 7+.

The change of tab in the Rainbow app on iOS caused slowness in the Rainbow app and sometimes the app was restarted. This point was only observed on iPhone 7+.

iOS push notifications missing.

Trouble with missing push notifications on iPhone devices.

Miss forward information on iOs.

Sometime the forwarded Instant message was not joined, only the IM message was sent correctly.

Cannot make call with format "*77 PIN> mobile phone number>".

User dialed an outgoing call *77xxxxxxxxxxxxxx on iPhone (Iphone XS Max de &4 Gb) and got an error message “ This call cannot be launched. The dialed phone number is not valid”.
Release of Web Application 2.89.5
Click to show or hide the main changes made by this version

Pop out your web conference in a new windows.

User can now pop out the video or the screen sharing while in a web conference. The video or screen sharing are displayed in a separate window. Bring back the pop-out window can be done also from client, not only from the pop out window itself. User can choose to pop out the screen sharing only.

Move your Bubble in a folder.

A bubble can be moved into a folder from the bubble itself. The “Move to” button is accessed from the three-dot ⋮ menu.

File management.

An image, already sent to an user, and forwarded to another conversation can be deleted from only one of the conversations now and remains in the storage space.

Accessibility shorcuts.

Use keyboard shortcuts are available as an alternative to using touchscreen or a mouse.

Screen sharing display.

Screen sharing could be not aligned to the Web application. It is fixed, the screen sharing is well resized against the Web application.

Missing action button.

Some users reported that the ‘join’ button was, at certain time, missing to join a conference. Issue due to temporary outage that was solved.

Error on unread message notifier.

Bubble in ‘Favorites’ could still show unread messages unless the user had already red them. The badge is correctly updated.

Access to / discovery of public channels no more available.

Users with visibility closed or isolated were no longer allowed to find external channels. Users with visibility closed or isolated are not allowed to find external channels (they can only find channels owned by their company, organization or companies visible by their company). Some users could benefit from the search of external public channels, that was unfortunately a wrong behavior of the application.

Display on incoming call.

Rainbow popup could display a broken image when calls came from an unknown user. Calls are well presented now. The generic avatar corresponding to an unknown contact is recovered.

No longer conversation in chat page.

It happened that a user lost their conversation from the chat space. Temporary issue due to an outage, data were recovered.

Crash of the Rainbow application.

Some crashes have been reported by users while conversation in bubble. The application has been strengthened against such issue.

Options in German language.

Some options were cut in German (ex: Open once download finished). Options have been shortened.

Hebrew translation.

The warning message when an admin wanted to create a third custom theme was wrong in Hebrew. It has been translated correctly.

Dutch translation.

Some words were not well translated (open, open folder). They have been translated correctly.

Filtering.

Filter option "Last activity” and “Creation date" did not filter correctly in the chronological order of time. The filtering works properly now.

Bubble filtering.

Filter option "Last activity” and “Creation date" did not filter correctly in the chronological order of time. The filtering works properly now.

Flyover tooltip.

The display of the texts from the tooltip has been cleansed for a better viewing. The flyover tooltip was cut off above some buttons.

User permissions.

A user without chat rights could reject with a message an incoming call. So the caller couldn’t even get rid of the message. A user without chat rights has no longer the option to reject a call ‘with message’.

Reply on chat.

The reply option in chat did not send the original message, which was intended to be replied, only the new associated comment from the sender. The reply information is sent as the same time as the reply itself.

Telephony settings.

In telephony settings, at starting, the ‘other phone’ option could have been put by default and shown an internal Rainbow value as nomadic destination. The nomadic status is now checked at the right time to get a correct phone number when needed.

Dark mode.

Some screens were still displayed in a light mode popup. Dark mode is now used anywhere.

User’s invitation.

Rainbow app displayed an error message while trying to invite an isolated user. Message has been erased. There is no possible invitation.

Second incoming call.

Hanging up a first call to keep the second incoming call did not work correctly, and the second call kept ringing on the caller side. A wrong channel interface was used to answer the second call instead of the csta, in some use cases. That has been fixed.

Callback.

It could be impossible to callback from the call history any Rainbow contact not in an user’s network. These contacts are available for call back, the calling option menu is displayed.

Dial pad overlapped.

When minimizing the Rainbow application, the action icons while in call were overlapping the dialpad. The resizing has been reworked to avoid such a behavior.
Release of Windows Desktop Application 2.88.1
Click to show or hide the main changes made by this version

Display of Outlook contact on Rainbow.

When searching in Rainbow for a newly created contact on Outlook, the search returned {{::$ctrl.contact.displayName}}. The name is well displayed now.

Click on link to bubble doesn’t open the Bubble.

Click on a link to a bubble opens the browser. By choosing ‘use desktop app’, the users could be redirected towards the desktop but not to the bubble itself. The redirection is now complete, the users go directly into the bubble space.

Create bubble from Outlook.

When trying to create a bubble in Outlook, users could sometimes receive an error message ‘Error when creating bubble’ on the Desktop interface. The Rainbow app didn’t handle correctly a sub-program from the Desktop at the creation of the Bubble.

Plugin Outlook.

The Outlook plugin of the Desktop application could stop unexpectingly. This appeared when a Windows virtual machine was shared, leading to a conflict between concurrent users for resources, a solution manages better these concurrent users now.

Microsoft Outlook.

Rainbow blocked the sending of emails from the outbox when the option ‘clipboard’ was selected. The process managing the add-in for handling the clipboard was not complete and addressed a wrong folder.

Deleted content.

In case recently shared pictures or other contents were just deleted, the users needed to refresh their conversation space to see their screen updated. The recent pictures that are deleted are immediately seen as deleted now.

Conference tools.

Some users could experience a bad video preview and no highlighting frame around screensharing. Purple frame is well displayed in time and the preview windows appears correctly.

Audio issue.

User got no audio on both sides when answering with Desktop app on incoming call to his office phone. Configuration problem: when configuration is put in ‘Office Phone’, Deskphone acts as remote controller only.
Release of Mac Desktop Application 2.88.1
Click to show or hide the main changes made by this version

Deleted content.

In case recently shared pictures or other contents were just deleted, the users needed to refresh their conversation space to see their screen updated. The recent pictures that are deleted are immediately seen as deleted now.

Conference tools.

Some users could experience a bad video preview and no highlighting frame around screensharing. Purple frame is well displayed in time and the preview windows appears correctly.

Audio issue.

User got no audio on both sides when answering with Desktop app on incoming call to his office phone. Configuration problem: when configuration is put in ‘Office Phone’, Deskphone acts as remote controller only.
Release of Android Application 1.89.1
Click to show or hide the main changes made by this version

Move your Bubble in a folder.

A bubble can be moved into a folder from the bubble itself. The “Move to” button is accessed from the three-dot ⋮ menu.

File management.

An image, already sent to an user, and forwarded to another conversation can be deleted from only one of the conversations now and remains in the storage space.

"Memo vocal" & "visual voice mail" privacy.

Play sound mechanism from memo vocal + visual voice mail has been improved to keep privacy of the voice information broadcasted.

Display issue.

On an old device, the numeric keypad did not give any answer from the Rainbow application. We remind here what is supported by Rainbow applications https://support.openrainbow.com/hc/enus/articles/360019540480-Rainbow-Software-Requirements

Android App not ringing.

It happened that the Android client did not ring on incoming call. It was a permission issue. It is fixed now.

Ringing state too short.

Some incoming calls to bubbles were well presented to the Web app although they made the Android ring only once. The issue on event related to the ringing state is now fixed.

Downloading files.

In Edge environment, users were no longer allowed to download received files after set-up of firewall rules. The issue is fixed now, the sent files can be downloaded.

Not possible to start bubble calls.

A user was unable to start a particular bubble. The bubble access has been unlocked.

Video displayed twice during a web call on 8088 deskphone.

Fixed an issue where a participant's video would be displayed twice if the participant pressed the camera activation button several times. The participant's video is now displayed only once.

The app would freeze when receiving a second phone call from an Automatic Attendant.

Fixed an issue where the Rainbow app would freeze when receiving a second incoming call from the Automated Attendant. The management of a second phone call is now operational whatever the type of interlocutor.
Release of Rainbow Room Application 1.3.0
Click to show or hide the main changes made by this version

May 06th

Release of iOS Application 1.87.4
Click to show or hide the main changes made by this version

Crash of the application.

Fixed an issue that could cause the application to freeze at startup or when switching networks.

May 05th

Release of WebRTC Gateway 1.77.5
Click to show or hide the main changes made by this version

WebRTC gateway on Hyper-V is now officially supported, see the README.txt file in the WebRTC gateway zip package for installation procedure.

Janus component upgraded to 0.10.10.

Fixed no audio issue when the proxy is also used for media over proxy (mpmproxy = on).

Fixed call establishment issues (occurred after a crash of janus, solved with janus version 0.10.10).

May 04th

Release of Rainbow Room Application 1.2.2
Click to show or hide the main changes made by this version

Navigation through thumbnails.

Navigation through thumbnails allowed if there are more than 12 participants. Moreover, the display of thumbnails is improved in Grid mode.

Priority to the video stream.

In grid mode, if available, the user’s video streams are prioritized over the avatars.

Bandwidth optimization.

Publish multiple video streams to guarantee a quality of service depending on every kind of device in reception.

April 29th

Release of Web Application 2.87.12
Click to show or hide the main changes made by this version

What's new translation.

Fixed a translation issue that displayed the what's new in English in the French or German version.

Status "Online" during a Web Conference.

Fixed a problem that could set the user's status "online" instead of "busy" during a Web Conference.

April 28th

Release of Android Application 1.87.1
Click to show or hide the main changes made by this version

April 26th

Release of Web Application 2.87.9
Click to show or hide the main changes made by this version

Access a Web Conference without microphone

User can now access a Web Conference even if it hasn't a microphone.

Enjoy more option for your Web Conference notifications.

Entry tone (default value is on) and mute participant upon entry (default value is off) can now be managed as new settings of your Bubbles.

Work as CCD agent on Rainbow.

OXE users in Early Adopter mode can now work on Rainbow as a CCD agent.

New interface for Rainbow guests.

Rainbow guests now benefit from a completely redesigned interface to give them access only to the functions available for this type of profile.

Guest Account Lifetime.

The guest lifetime is now reduced to 24 hours, creating an account allows continued access to the bubble. Guests will be able to join the bubble through a direct link and create a new guest account as long as the link is not reset by an organizer.

Custom profile for screen sharing.

A new option is available in the custom profiles and allows you to dissociate web calls and screen sharing to individually enable or disable these options.

Enjoy the new analytics dashboards.

Track and understand how Rainbow is being used within your company.

Polish translation.

Some translations were missing. It is corrected now.

Unwanted switch during an active conference.

While in conference, some users could have been automatically rerouted to another bubble on incoming call without any action on their end. The first conference could have not been properly disconnected. This issue is fixed now.

Unreadable pages in dark mode.

Users wanting to switch to the dark mode noticed that some pages were not properly displayed. The dark mode is well managed now.

Bad display when copying the link to share a Bubble.

The notification validating the ‘copy link’ action was not fully visible. The display is ok now.

Bad display of the notification when sending the conversation by email.

When a conversation by email has been sent, the notification validating the action was not fully visible. The display is ok now.

Duplication of digits when using DTMF.

In some cases, voice mail box could have duplicated digits entered by dialpad in Rainbow app. Digits are no longer duplicated when entering a destination number.

User still in guest status after account activation.

Some users got stuck in guest status after the activation of their account and could not get any license. The finalization of a Rainbow account from a guest goes now at it ends in every case.

Notifications issues in Bubbles.

Users could complain about the lack of notifications in a bubble after someone sent an IM, shared a document or invited bubble’s participants. Notifications were sent to the attendees while the database was not yet updated. Synchronization mechanism has been strengthened.

Turning off the notifications in a Bubble.

Disabling notifications for some bubbles could be not effective sometimes. Disable notifications is always effective now.

Reactivation of inactive Bubble.

Adding a new message couldn’t reactivate an inactive bubble. This is fixed now. And by reactivating the bubble, a presence message is sent to the bubble.
Release of iOS Application 1.87.3
Click to show or hide the main changes made by this version
Release of Microsoft Teams Connector - 1.5.3 / 1.7.4 / 2.0.1
Click to show or hide the main changes made by this version

April 13th

Release of iOS Application 1.86.4
Click to show or hide the main changes made by this version

Notification sounds in DND mode.

the notifications were ringing when the user had chosen DND. The push message has been enhanced so the IM is silently displayed when the user is in DND.

Stuck screen after a call to a busy contact.

Users could stuck their Rainbow application in ‘call ended’ when hanging up after calling a busy phone. The right event sequence is now fixed to avoid such a behavior.

Unexpected notifications.

Some users could receive notifications of invitations that were never sent. It was a side effect of bubble deactivation.

Loss of call control after transfer.

After a call was transferred to an iOS, the device did not get any call control. This is fixed now by checking the new call state on the iOS.
Release of Web Application 2.86.9
Click to show or hide the main changes made by this version

Issue with active parallel Bubbles.

During an ongoing conference, some users could also access a second one, displayed also as ‘active’. A check is made to display and let activated the right conference only.

April 07th

Release of Web Application 2.86.7
Click to show or hide the main changes made by this version

Organize your Bubbles with Folders.

User can now organize bubbles within folders. Learn more

Select light or dark theme.

User can select light or dark mode even if admin forced a custom theme.

Prioritization of videos during a Web Conference.

In grid mode, if available, the user’s video streams are prioritized over the avatars.

Join Web conference as a Guests.

Redesign of login page to join a conference, guest is invited to enter name & first name and then to activate appropriate devices for the conference.User can select light or dark mode even if admin forced a custom theme.

Audio-video conference: not possible to join.

Sometimes, the ‘join’ button was not available for joining an already started conference. An unexpected side effect issued from another user context lead to a kick of all resources of a user.

Business directory: bad user interface while in call.

Some users calling contacts from their business directory didn’t get appropriate icons to manage the call. The calls can be well managed now.

File sending: drag&drop issues.

Users could encounter some difficulties to use drag&drop to attach a file into a discussion. Now drag&drop is fully operational.

Guest: issue in joining a bubble.

Using a Chrome browser, invited people to join a bubble were asked to fill in an email address although then didn’t have any Rainbow account yet. The guest feature has been improved, in all cases, the guest is invited to enter first / last name first.

Translation: missing strings in German.

Some strings were not translated in German in the conversation menu. It’s has been done.
Release of Android Application 1.86.1
Click to show or hide the main changes made by this version

Organize your Bubbles with Folders.

User can now organize bubbles within folders. Learn more

Bandwidth optimization.

Publish multiple video streams to guarantee a quality of service depending on every kind of device in reception.

Active speaker in full screen mode.

User must not see his own video when talking in full screen mode.

Prioritization of videos during a Web Conference.

In grid mode, if available, the user’s video streams are prioritized over the avatars.

Authentication and Security.

Authentication using Single Sign-On is now allowed from certificate-based client.

Badge: wrong notifications displayed.

Customers could see increasing badge counter without corresponding events. No more notifications will increment counters anymore when a user starts or stops a web conference.

Incoming call: ring of second call from SIM too noisy.

Users already in a Rainbow call and receiving incoming cellular call were disturbed by the loud ringing. The ringing volume is adjusted now.

Incoming call: call not presented on Rainbow.

Some users could not receive incoming calls on Rainbow in specific Edge environment (Rainbow in spot). Push information is always taken into account.

Badge: wrong notifications displayed.

Customers could see increasing badge counter without corresponding events. No more notifications will increment counters anymore when a user starts or stops a web conference.
Release of iOS Application 1.86.3
Click to show or hide the main changes made by this version

Bandwidth optimization.

Publish multiple video streams to guarantee a quality of service depending on every kind of device in reception.

Active speaker in full screen mode.

User must not see his own video when talking in full screen mode.

Prioritization of videos during a Web Conference.

In grid mode, if available, the user’s video streams are prioritized over the avatars.

Authentication and Security.

Authentication using Single Sign-On is now allowed from certificate-based client.

A user could not join the bubble conference using his iOS phone.

Sometimes the action to join bubble conference with iPhone failed. However, after several attempts the user managed to join the conference bubble.

Rainbow mobile app freezes when declining a second incoming call.

Rainbow mobile app on iOS crashes when declining a second incoming call.

Notifications: inaccurate call log.

Companies using Surycat alarms could get wrong notifications after alarm calls. Now the notification displays correctly name & number.

March 24th

Release of WebRTC Gateway 1.76.7

March 22th

Release of iOS Application 1.85.4
Click to show or hide the main changes made by this version

Unable to start the Rainbow application.

Users with Rainbow "Phone Only" profile could encounter problems when launching the application. The application now launches normally regardless of the user's profile.

Missing German translation.

The icons for the "Information" or "Important" messages were not translated into German. This is now done!
Release of Android Application 1.85.4
Click to show or hide the main changes made by this version

Issue with multiple Phone Calls.

The application could stop unexpectedly after receiving a multiple Phone Call. Multiple Phone Calls are now well handled by the application.

February 22th

Release of Web Application 2.84.6
Click to show or hide the main changes made by this version

Web Conference grid view mode improvements.

Resolution of the thumbnails in Grid mode is now adjusted according to the number of participants.

Consult What's new.

"What's new" will correspond to the version used by the user. This allows you to find the right information, for example during an update, depending on the status of your data center. In addition, 3 previous versions are available for consultation.

Be informed when a contact is available.

You can now get a notification when a contact become available (presence online). This option can be activated from a conversation and will be automatically deactivate once the contact is available.

Get legal documentation

Additional contractual documents for VAD and DR BPs are available in the Subscriptions table.

Get subscription & billing information

You can now display multi Invoice pdf per month in the Invoices page.

No call screen available for call start from the Business Directory or PBX phonebook

Users starting a call from phonebook or business directory phone number could not find the drop button. Contacts coming from office365 or business directory were not handled properly in the conversation selection.

Phone number from the Business directory

Phone numbers were no longer offered in drop-down menu in the search result from Business Directory. The information has been restored.

No grid view available in a Web conference

During conferences, some users could not access to the grid view, only active speaker view was available. The mechanism of the different views has been improved.

Web Conference quality

While in Web Conference, some videos of attendees got stuck and could go greyed. Moreover, several unexpected cuts or videos stuck may disturb the calls. Optimizations have been made to stabilize even more the Web Conferences.

Get pictures preview in Conversations

It happened that pictures were not displayed in conversations. Preview is now always available.
Release of Android Application 1.84.1
Click to show or hide the main changes made by this version

Enrich your information or important messages.

"Information" and "Important" text messages can now include images/videos/documents/voice messages.

Get incoming phone call information.

The name and number (caller or group call) are then presented to the called party.

Action buttons not visible during a Web Call.

Sometimes the button, pick up or reject the call was not available in the incoming call screen. The buttons were reactivated.
Release of Microsoft Teams Connector - 1.5.3 / 1.7.0 / 1.71.15
Click to show or hide the main changes made by this version

Connector response time

Users could experience slower application response to each page change. The application's response to page switching has been improved.

Search member

Members of the same company couldn’t be found. It’s no more needed to add these members to one’s contact list to find them

Personal phone Configuration

The configured personal phone number was lost after every logout. This parameter is now taken into account on a permanently basis.

Missing icon

When in 3-party conference, users could be unable to close the popup window. It’s now displayed and users can close the window when necessary.

Search by first name

Depending on their location (roaster, pbx…), Rainbow users couldn’t be found by using the search by first name. The search by name function has been updated with the right parameters to render a result at every search.

Call popup when incoming WebRTC call

On some incoming calls, there were no pop up displayed in Microsoft Teams, so the user could hear the ringing but couldn’t answer. This is a restriction: webRTC calls are not supported with Teams. The ringing tone, that shouldn’t be heard, has been disabled for such calls.

February 1st

Release of Web Application 2.83.3
Click to show or hide the main changes made by this version

Resize your Call area.

You can now resize the call area during your Web Calls, Web Conferences or Phone Calls in order to increase the size available to display screen sharing or calles' videos.

Enjoy Rainbow in Czech language.

You can now use Rainbow in Czech language.

Notices and disclaimers for third-party software.

You have now access to a new terms, notices and disclaimers for third-party software.

Create a custom theme based on the dark theme.

You can now create a custom theme for your company based on Rainbow's official dark theme.

Manage multiple work phone numbers.

Fixed an issue that allowed users to have two work numbers when they had defined one autonomously before the admin made a mass change. The first number was still used when identifying incoming calls but no longer appeared in the admin console (it could no longer be modified or deleted).These numbers are now all modifiable for the Company Administrator.

Download received fils from a Conversation.

Fixed an issue that would disrupt the download of some files when they were added to the conversation using drag and drop.

Check the number of missed calls.

Fixed an issue that blocked the refresh of the missed call counter even after viewing the entire call log.

Access shared files in a Bubble.

Fixed an issue that prevented shared files from being viewed in a Bubble for a new participant. A participant had to refresh his application after joining the Bubble to access the files.

Follow the number of participants in a Bubble.

Fixed an issue that involved an incorrect count of the number of participants in a Bubble.

Record a Web Call on Firefox browser.

Fixed an issue that prevented to record a Web Call from the Firefox browser.
Release of Windows Desktop Application 2.83.2
Click to show or hide the main changes made by this version

Receive notifications when full screen mode is used.

Fixed an issue that disabled incoming call notification when using another application in full screen mode. This behavior remains however available if you check the option "Change my presence status to do not disturb when full screen mode is used" in your desktop application settings.

Get contact card pop-up during incoming Phone Call.

Fixed an issue that displayed the same contact card twice in two pop-ups when you received a Phone Call.
Release of Mac Desktop Application 2.83.2
Click to show or hide the main changes made by this version

Get contact card pop-up during incoming Phone Call.

Fixed an issue that displayed the same contact card twice in two pop-ups when you received a Phone Call.
Release of iOS Application 1.83.4
Click to show or hide the main changes made by this version

Mention someone in a Bubble more efficiently.

You can now view the Company of the members of a Bubble when you want to mention someone.

Go back to the chat screen during a Web Conference.

You can now access to the chat or participants list in one click while engaged in a Web Conference.

Consult the list of participants of a Bulle.

Fixed an issue that prevented the "Guests" from viewing the list of participants of a Bubble..

Call a local contact from Rainbow.

Fixed an issue that displayed the message "Your contact cannot chat with you" when you tried to call a local contact (save on your iPhone) from the Rainbow search result screen..
Release of Android Application 1.83.0
Click to show or hide the main changes made by this version

Mention someone in a Bubble more efficiently.

You can now view the Company of the members of a Bubble when you want to mention someone.

Use of swipe actions in list elements.

You can now use swipe actions in Rainbow e.g. to add a conversation as favorite or close it from the conversations list.
Release of Microsoft Teams Connector - Package 1.5.2
Click to show or hide the main changes made by this version

Use the connector after the computer has been put to sleep.

Fixed an issue with connecting to Rainbow when the computer wakes up and display the message "You do not have a Rainbow account".
Release of Microsoft Teams Connector - SmartApp 1.71.14
Click to show or hide the main changes made by this version

Use actions buttons during a Phone Call.

Fixed an issue that may hide the actions buttons (e.g. mute/unmute) after using the DTMF feature during a Phone Calls.
Release of Rainbow Room 1.1.7
Click to show or hide the main changes made by this version

January 21st

Release of Web Application 2.82.6
Click to show or hide the main changes made by this version

Reply to a modified message.

Fixed an issue that would display the initial version of a modified message when someone was replying to it.

January 18th

Release of Web Application 2.82.5
Click to show or hide the main changes made by this version

Highlight your messages.

You can now mark certain messages as important or as information to attract even more attention from the recipients.

Customize your message notifications.

You can now choose different ringtones for each type of message (standard, informative or important) to make some of them more perceptible.

Mention someone in a Bubble more efficiently.

You can now view the Company of the members of a Bubble when you want to mention someone. In addition, the name of the person mentioned becomes clickable and allows you to open a conversation with this person.

Schedule a meeting from a conversation.

This feature requires a Business or Enterprise Licence.

You can now schedule a meeting from a conversation to easily find a slot in the recipient's calendar. This feature has been available in Bubbles for several versions.

See people having been invited to join a Bubble.

You can now see the list of people that the Owners or Organizers of a Bubble have invited even if they have not yet accepted or declined the invitation.

Reorganize icons in Web Calls.

We cleaned up a bit. The actions related to computer control (give or request) and call recording are now grouped in a sub-menu.

Don't miss any message modification.

You can now know which messages have been modified, even if they are part of a group of messages.

Split members & invitations tabs.

You can now track the invitations to join your Company that you have sent in a dedicated tab.

Create new Company members.

You can now directly create a user instead of inviting him/her. This allows you to reduce the number of actions your members must perform before they can use Rainbow. This action was already available using mass provisioning.

Set a default licence default to new Company members.

You can now set a default license for members of your company. Each new member (invited or created) will immediately benefit from this license without you having to perform any further actions. Of course, you will still be able to assign another type of license to your members later on.

Renaming of Demo licences.

Rainbow demo licenses (e.g. Business or Enterprise) have been renamed "Custom" licenses. No need to worry, you don't have to do anything and nothing changes on the functional side.

View your caller video.

Fixed an issue that made the video of your interlocutors freeze or turn gray during a Web Call or Web Conference.

Display the active speaker.

Fixed an issue that blocked the refresh of the "active speaker" indication during a call.

Enjoy screen-sharing during a call.

Fixed an issue that could freeze a conversation when the caller stopped sharing his/her screen.

Search Bubbles by tags.

Fixed an issue that impacted the search for Bubbles by tags and that could cause the same Bubble to appear several times in the results.

Activate a secondary audio device for your notifications.

Fixed an issue that blocked the secondary audio device and unable the ringtone on this device.
Release of iOS Application 1.82.1
Click to show or hide the main changes made by this version

Highlight your messages.

You can now mark certain messages as important or as information to attract even more attention from the recipients.

See people having been invited to join a Bubble.

You can now see the list of people that the Owners or Organizers of a Bubble have invited even if they have not yet accepted or declined the invitation.

Use the phone mode "Computer" by default.

The "Computer" phone mode (if available) is now activated by default on the first connection. This allows you to use the phone services directly without having to configure anything.

Use multiple accounts on the same device.

Fixed an issue that displayed wrong recent conversations after switching account on the same device.
Release of Android Application 1.82.0
Click to show or hide the main changes made by this version

Highlight your messages.

You can now mark certain messages as important or as information to attract even more attention from the recipients.

Customize your message notifications.

You can now choose different ringtones for each type of message (standard & informative or important) to make some of them more perceptible.

See people having been invited to join a Bubble.

You can now see the list of people that the Owners or Organizers of a Bubble have invited even if they have not yet accepted or declined the invitation.

Select a dark theme in the settings.

You can now turn on a dark theme to preserve your eyes and battery life when using Rainbow.

Caller name resolution.

Fixed an issue that could display a mixture of the caller's name and number as identification for incoming calls.
Release of Mac Desktop Application 2.82.0
Click to show or hide the main changes made by this version

Search for content.

Fixed an issue that could make the search very slow e. g. when you modify the keyword in the search bar.
Release of Windows Desktop Application 2.82.0
Click to show or hide the main changes made by this version

Search for content.

Fixed an issue that could make the search very slow e. g. when you modify the keyword in the search bar.

Be aware that someone has joined your network.

Fixed an issue that would indicate your own name in the notification that confirms that a contact has joined your network (instead of the contact's name).

January 13th

Release of Rainbow Room 1.1.6
Click to show or hide the main changes made by this version
Release of Microsoft Teams Connector - SmartApp 1.71.11
Click to show or hide the main changes made by this version

January 04th

Release of Web Application 2.81.5
Click to show or hide the main changes made by this version

Automatic delegation of your Web Conference

Automatic delegation of your Web Conference rights in the event of a sudden loss of connection. This feature takes effect if at least one attendee in your Web Conference has an Enterprise license.

Forward messages more efficiently

User interface improvements when sending or receiving a forwarded message and possibility to include a comment.

Use reply feature with all types of message

Reply with a text message to a GIF, a YouTube video and a code snippet.

No longer be disturbed during your Web Call or Conferences

Automatically disable audio notifications generated by incoming messages, incoming calls, and conference invitations when you are already engaged in an Web Call or Conference.

Subscribe to several types of prepaid license

You can now subscribe to several types of prepaid licenses for the same offer.
Release of Android Application 1.81.2
Click to show or hide the main changes made by this version

Automatic delegation of your Web Conference

Automatic delegation of your Web Conference rights in the event of a sudden loss of connection. This feature takes effect if at least one attendee in your Web Conference has an Enterprise license.

Forward messages more efficiently

User interface improvements when sending or receiving a forwarded message and possibility to include a comment.

Search for people or enterprise in the business directory by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find people or enterprises from you Company's business directory using the tags associated with them. This allows you to find multiple items tagged the same way using a single keyword.
Release of iOS Application 1.81.2
Click to show or hide the main changes made by this version

Automatic delegation of your Web Conference

Automatic delegation of your Web Conference rights in the event of a sudden loss of connection. This feature takes effect if at least one attendee in your Web Conference has an Enterprise license.

Forward messages more efficiently

User interface improvements when sending or receiving a forwarded message and possibility to include a comment.

Search for people or enterprise in the business directory by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find people or enterprises from you Company's business directory using the tags associated with them. This allows you to find multiple items tagged the same way using a single keyword.
Release of Windows Desktop Application 2.80.3
Click to show or hide the main changes made by this version
Release of Mac Desktop Application 2.80.3
Click to show or hide the main changes made by this version

2020

December 10th

Release of Web Application 2.80.11
Click to show or hide the main changes made by this version

Connect to Rainbow Edge environments.

Fixed an issue that disrupted connections on Rainbow Edge environments.

December 2nd

Release of Web Application 2.80.8
Click to show or hide the main changes made by this version

Access the talking time of the attendees of a Web Conference.

You can now get the talking time of each attendee in a Web Conference. This allows you to make sure that each attendee was able to give his point of view or ask these questions. This information available in a Bubble concerns the last Web Conference and will be reset when a new conference is started.

Organize your Bubbles with tags.

This feature requires a Business or Enterprise Licence.

You can now organize your Bubbles thanks to the addition of tags (up to 10 tags per Bubble). This allows you, for example, to group together all the Bubbles concerning the same subject.

Search your Bubbles by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find Bubbles thanks to the tags associated with them. This allows you to find several Bubbles tagged in the same way using a single keyword.

Manage the tags of your Bubbles.

This feature requires a Business or Enterprise Licence.

You can now manage all your Bubble tags from the Bubble space. This allows you to assign a tag to multiple bubbles from the same view or to delete a tag and automatically remove it from all Bubbles.

Take advantage of the new Web Conferences interfaces.

You can now see if someone is sharing his screen in "Grid view" mode. The "Active speaker view" mode has been removed but a new option allows to hide videos, or to pin a video in the main display area in the "Active speaker and thumbnail view" mode.

Search for people or enterprise in the business directory by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find people or enterprises from you Company's business directory using the tags associated with them. This allows you to find multiple items tagged the same way using a single keyword.

Follow the latest connections of your Company members.

This feature is available for Company Administrator.

You can now view the last login date of your members from the global list or from a specific member's information. This information is very useful for evaluating the overall use of Rainbow within your enterprise.

Detect members of your Company who have never logged in.

This feature is available for Company Administrator.

You can now filter your members to show only those who have never logged in to Rainbow. This information is very useful for determining which members to contact in order to help them getting started with Rainbow.

Add tags to enterprises or people of your business directory.

This feature is available for Company Administrator.

You can now enrich your business directory adding tags to people or enterprises. This allows your Company members to find several people or enterprise tagged in the same way using a single keyword.

Manage the tags of your business directory.

This feature is available for Company Administrator.

You can now manage all the tags in your business directory. This allows you to assign a tag to multiple people or enterprise from the same view, or delete a tag and automatically remove it from all people or enterprise.

Manage custom profiles for members of your Company.

This feature is available for Company Administrator.

You can now create as many custom profiles as you need and activate them automatically or not to all members of your company. This is very convenient to activate or deactivate certain features according to the needs of each member.

Check your phone settings in German.

Fixed a German translation issue that indicated the opposite of the action performed. The phone option "Also ring my mobile pro" became "do not ring my mobile pro" in German.

Change the attendees displayed in the "Grid view".

Fixed an issue that blocked the change of the attendees displayed in the "Grid view" during a Web Conference.

Import people or enterprise to the business directory

Fixed an issue with overlapping icons and bad updates in the results display.

Save your files in the right place.

Fixed an issue that would cause files to be saved in the wrong directory if it had the same name as the desired directory.

Consult a Company's consumption reports.

Fixed an issue that prevented Company administrators from viewing consumption reports older than 12 months. This limitation has been removed and a new pick list allows to choose the year.
Release of Windows Desktop Application 2.80.2
Click to show or hide the main changes made by this version

Be sure of what you share during a Web Conference.

You can now see a visual boundary when you share a screen or application during a Web Conference. This allows you to check what your interlocutors see in an instant.

Use your ALE USB headsets with Rainbow.

You can now use your ALE USB headsets for your Rainbow calls. This allows you to synchronize take call, end call, mute and unmute actions between your headset and the Rainbow application.

Receive your notifications when using another application in full screen.

Fixed an issue that did not show your notifications (new message, incoming call etc.) when using another application in full screen.
Release of Mac Desktop Application 2.80.2
Click to show or hide the main changes made by this version

Be sure of what you share during a Web Conference.

You can now see a visual boundary when you share a screen or application during a Web Conference. This allows you to check what your interlocutors see in an instant.

Use your ALE USB headsets with Rainbow.

You can now use your ALE USB headsets for your Rainbow calls. This allows you to synchronize take call, end call, mute and unmute actions between your headset and the Rainbow application.
Release of Android Application 1.80.2
Click to show or hide the main changes made by this version

Access the talking time of the attendees of a Web Conference.

You can now get the talking time of each attendee in a Web Conference. This allows you to make sure that each attendee was able to give his point of view or ask these questions. This information available in a Bubble concerns the last Web Conference and will be reset when a new conference is started.

Organize your Bubbles with tags.

This feature requires a Business or Enterprise Licence.

You can now organize your Bubbles thanks to the addition of tags (up to 10 tags per Bubble). This allows you, for example, to group together all the Bubbles concerning the same subject.

Search your Bubbles by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find Bubbles thanks to the tags associated with them. This allows you to find several Bubbles tagged in the same way using a single keyword.

Search for people or enterprise in the business directory by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find people or enterprises from you Company's business directory using the tags associated with them. This allows you to find multiple items tagged the same way using a single keyword.

Check your voice messages from Rainbow.

Fixed an issue that caused latency between the time the voice message was recorded and the time it was accessed from rainbow.

Delete a specific call from the call log.

Fixed an issue that made you unable to delete a specific call from your call log.
Release of iOS Application 1.80.3
Click to show or hide the main changes made by this version

Access the talking time of the attendees of a Web Conference.

You can now get the talking time of each attendee in a Web Conference. This allows you to make sure that each attendee was able to give his point of view or ask these questions. This information available in a Bubble concerns the last Web Conference and will be reset when a new conference is started.

Organize your Bubbles with tags.

This feature requires a Business or Enterprise Licence.

You can now organize your Bubbles thanks to the addition of tags (up to 10 tags per Bubble). This allows you, for example, to group together all the Bubbles concerning the same subject.

Search your Bubbles by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find Bubbles thanks to the tags associated with them. This allows you to find several Bubbles tagged in the same way using a single keyword.

Search for people or enterprise in the business directory by tags.

This feature requires a Business or Enterprise Licence.

You can now use the search bar to find people or enterprises from you Company's business directory using the tags associated with them. This allows you to find multiple items tagged the same way using a single keyword.

Select a custom theme in the settings.

You can now activate a custom theme created by your Company administrator.

Enjoy the redesign of the Conversations and Bubbles screens.

The colors have been interchanged in the messages. This allows you to have a homogeneous behavior on all Rainbow applications (computer, Android and iOS). Your messages are now displayed with a blue background and received messages with a grey background.
Release of Microsoft Teams Connector - SmartApp 1.71.8
Click to show or hide the main changes made by this version

Take benefit of the Connector in your language.

Fixed some translation issues who displayed wrong labels in the application.

Receive notification for Phone Calls only.

Fixed an issue that sent notifications related to features such as Web Conference to Team Connectors. As this type of functionality is not available for this connector, you may receive an incoming call ring tone without being able to accept or decline the call.

November 19th

Release of Web Application 2.79.14
Click to show or hide the main changes made by this version

Finalize your Guest account.

Fixed an issue that disable the Guest account creation. Guests users cannot set a password to finalize their account when clicking on the dedicated banner at the bottom of the screen.

Keep your Rainbow session alive.

Fixed an issue that request several time the same token renew for your Rainbow session.

November 17th

Release of iOS Application 1.79.4
Click to show or hide the main changes made by this version

Receive notification for incoming calls.

Fixed an issue that disable the notifications for incoming Phone Calls. You devices did not ring and you receive only a miss call notification.

Be informed when there is an issue with Telephone Services.

Fixed an issue that disable the banner indicating the absence of telephone services even if the services is unavailable.

November 9th

Release of Web Application 2.79.12
Click to show or hide the main changes made by this version

Use Rainbow in French language.

Fixed an issue that made the French language unavailable for the interface display.
Release of Web Application 2.79.9
Click to show or hide the main changes made by this version

Manage your Channel Subscribers more efficiently.

This feature is available for Channel Owners.

You can filter the subscribers to one of your Channels to display only people allowed to publish content or people who have been invited but are not yet following the Channel.

Be notified of new post in the Channels you follow.

You will be notified when a new post is published in a Channel you follow. Click on the notification to open the post in question.

Disable or enable Channel notifications.

You can disable notifications for one or more Channels you are following. You will no longer be notified when a new post is published in these Channels.

Identify the "Guest" Members in a Bubble.

You can identify "Guest" users in a Bubble more efficiently. Use it to help them discover Rainbow!

Specify people as required when scheduling a meeting in a Bubble.

This feature is available for Bubble Organizers or Owners with Business or Enterprise licence.

You can use the Meeting Scheduler feature from a Bubble and indicate "required" people when selecting Members. The time slots that are then proposed will necessarily respect the availability of these persons. Learn more

Confirm your choice when logging out.

You must confirm your choice when logging out to avoid a handling error.

Use more option for your Company custom theme.

This feature is available for Company Administrator.

You have access to a new customization option in a custom theme. Choose a color for the active navigation bar icon (web application).
Release of Mac Desktop Application 2.79.1
Click to show or hide the main changes made by this version

Use your deskphone as a loudspeaker.

You can connect a 8058S, 8068S, 8078S ALE deskphones to use it as loudspeakers. To do so the device must be connected to the USB input of your computer.

Be sure of what you share during a Web Call.

You can see a visual boundary when you share a screen or application during a Web Call.
Release of Windows Desktop Application 2.79.1
Click to show or hide the main changes made by this version

Use your deskphone as a loudspeaker.

You can connect a 8058S, 8068S, 8078S ALE deskphones to use it as loudspeakers. To do so the device must be connected to the USB input of your computer.
Release of Android Application 1.79.3
Click to show or hide the main changes made by this version

Add, remove and manage your Channel Subscribers.

This feature is available for Channel Owners.

You can invite people to follow your Channel or remove subscribers. You can also filter the subscribers to one of your Channels to display only people allowed to publish content or people who have been invited but are not yet following the Channel.

Be notified of new post in the Channels.

You will be notified when a new post is published in a Channel you follow. Click on the notification to open the post in question.

Disable or enable Channel notifications.

You can disable notifications for one or more Channels you are following. You will no longer be notified when a new post is published in these Channels.

Remove people from a contact list.

You can remove contacts from a list you have previously created.

Identify the "Guest" Members in a Bubble more efficiently.

You can identify "Guest" users in a Bubble more efficiently. Use it to help them discover Rainbow!

Enjoy the redesign of the Conversations and Bubbles screens.

The presentation of messages and events has been improved. More modern, they are better suited to the new design.

Select a custom theme in the settings.

You can activate a custom theme created by your Company administrator. You can activate a different theme on your Android smartphone and on your Web or Desktop applications.

Confirm your choice when logging out.

You must confirm your choice when logging out to avoid a handling error.
Release of iOS Application 1.79.3
Click to show or hide the main changes made by this version

Add, remove and manage your Channel Subscribers.

This feature is available for Channel Owners.

You can invite people to follow your Channel or remove subscribers. You can also filter the subscribers to one of your Channels to display only people allowed to publish content or people who have been invited but are not yet following the Channel.

Be notified of new post in the Channels.

You will be notified when a new post is published in a Channel you follow. Click on the notification to open the post in question.

Disable or enable Channel notifications.

You can disable notifications for one or more Channels you are following. You will no longer be notified when a new post is published in these Channels.

Identify the "Guest" Members in a Bubble more efficiently.

You can identify "Guest" users in a Bubble more efficiently. Use it to help them discover Rainbow!

Reduce the quality of video calls to decrease cellular data consumption.

You can reduce the quality of video calls to decrease cellular data consumption. This feature must be enabled in the settings to handle a lower resolution of 480p (HD 720p by default).

Confirm your choice when logging out.

You must confirm your choice when logging out to avoid a handling error.
Release of Microsoft Teams Connector - SmartApp 1.71.7
Click to show or hide the main changes made by this version

Use Outlook Add-In with Teams Connector.

You can now use the Outlook add-in with your connector.

October 29th

Release of Web Application 2.78.10
Click to show or hide the main changes made by this version

Schedule your meetings more efficiently from a Bubble.

Fixed an issue that made the Meeting Scheduling service in Bubbles inoperative.
Release of WebRTC Gateway 1.75.6
Click to show or hide the main changes made by this version

Improved security when registering PBX Equipment.

Fixed an issue that allowed the registration of devices whose IP address did not match that of the PBX Equipment or localhost.

Restrict access to port 5060 (PBX).

Use the new option mpconfig --SSIP to restrict access to port 5060 (PBX).

October 28th

Release of Web Application 2.78.9
Click to show or hide the main changes made by this version

Display the caller's avatar when you receive a Phone Call.

Fixed an issue that blocked the display of the avatar (even the default avatar) in the incoming Phone Call notification.

Choose which device to use to make or take Phone Calls.

Fixed an issue that blocked the selection of the device to make or take Phone Calls in the phone menu (e.g. switching from Computer mode to Office phone mode).
Release of iOS Application 1.78.5
Click to show or hide the main changes made by this version

Invite contacts from the suggestions screen.

Fixed an issue that would disrupt invitations sent from the suggestions screen. User selection was not bringing the expected behavior and invitations were not being sent.

October 22th

Release of Web Application 2.78.7
Click to show or hide the main changes made by this version

Keep your customized themes after an update.

Fixed an issue that reset the Rainbow theme to default after an update, even if you had enabled a custom theme.

View Rainbow's legal information from your settings.

Fixed an issue that returned a 404 error when trying to view the legal information in your settings (Setting/About Rainbow).

October 19th

Release of Web Application 2.78.6
Click to show or hide the main changes made by this version

Permanent deletion of the old user interface.

The old Rainbow interface is no longer accessible. The new Rainbow will be automatically activated for all users following this update.

Note: If you have not yet done so, we recommend that you consult our Getting Started Guide. This guide will help you get started with the new interface. Learn more

Add attendees to a Web Call.

This feature requires an Enterprise Licence.

You can add one or more Participants to a Web Call. This will create a Bubble and automatically start a Web Conference. The initial interlocutor will be automatically added to the Web Conference without interruption and will have the role of Organizer on the newly created Bubble.

Reply to your own messages.

You can reply to your own messages in a Conversation or in a Bubble. This allows you, for example, to resubmit a question.

Reply to messages incuding pictures, document etc.

When you reply to a message containing a file, a location, an image or a voice message, the item is displayed again in your reply.

Schedule your meetings more efficiently from a Bubble.

This feature is available for the Owners and Organizers of a Bubble with a Business or Enterprise licence.

You can schedule your next meeting directly from a bubble. Select the Bubble Members who should attend the meeting and then choose a time slot based on the availability of the group.

Once you have chosen a time slot, verify which member will or will not be able to attend the meeting before sending out invitations.

Make VoIP Phone Call with a Third-party Equipment.

This feature requires an Early Adopter Licence and an account associated with Third-Party Equipment that has a WebRTC Gateway.

You can use your Rainbow applications to make and take Phone Calls by choosing "Computer" mode in the telephony settings. Learn more

Associate a WebRTC Gateway to a Third-party Equipment.

This feature is available for Rainbow Resseller [role Operation] with an Early Adopter Licence.

You can connect a WebRTC Gateway to a Third Party Equipments (PBX) and allow members of a Customer Company to make and take Phone Calls from their Rainbow applications.
Release of Mac Desktop Application 2.78.0
Click to show or hide the main changes made by this version

Use Rainbow on macOS 11 Big Sur devices.

The Desktop Mac application is now compatible and supported on Mac computers running the macOS11 Big Sur operating system.
Release of Windows Desktop Application 2.78.0
Click to show or hide the main changes made by this version
Release of Android Application 1.78.3
Click to show or hide the main changes made by this version

Add attendees to a Web Call.

This feature requires an Enterprise Licence.

You can add one or more Participants to a Web Call. This will create a Bubble and automatically start a Web Conference.The initial interlocutor will be automatically added to the Web Conference without interruption and will have the role of Organizer on the newly created Bubble.

Reply to your own messages.

You can reply to your own messages in a Conversation or in a Bubble. This allows you, for example, to resubmit a question.

Reply to messages incuding pictures, document etc.

When you reply to a message containing a file, a location, an image or a voice message, the item is displayed again in your reply.

Make VoIP Phone Call with a Third-party Equipment.

This feature requires an Early Adopter Licence and an account associated with Third-Party Equipment that has a WebRTC Gateway.

You can use your Rainbow applications to make and take Phone Calls by choosing "Computer" mode in the telephony settings.

Get suggestions of contacts to add to your network.

You can find contacts suggestions the first time you log in to Rainbow or from the Contact tab to help you create your network and start conversations faster. These suggestions are based on the commonalities (department, function, properties or tags) between you and other members of your Company.

Use Rainbow on Android 11 devices.

Android application is now compatible and supported on device running the Android11 operating system.
Release of iOS Application 1.78.3
Click to show or hide the main changes made by this version

Add attendees to a Web Call.

This feature requires an Enterprise Licence.

You can add one or more Participants to a Web Call. This will create a Bubble and automatically start a Web Conference. The initial interlocutor will be automatically added to the Web Conference without interruption and will have the role of Organizer on the newly created Bubble.

Reply to your own messages.

You can reply to your own messages in a Conversation or in a Bubble. This allows you, for example, to resubmit a question.

Reply to messages including pictures, document etc.

When you reply to a message containing a file, a location, an image or a voice message, the item is displayed again in your reply.

Make VoIP Phone Call with a Third-party Equipment.

This feature requires an Early Adopter Licence and an account associated with Third-Party Equipment that has a WebRTC Gateway.

You can use your Rainbow applications to make and take Phone Calls by choosing "Computer" mode in the telephony settings.

Get suggestions of contacts to add to your network.

You can find contacts suggestions the first time you log in to Rainbow or from the Contact tab to help you create your network and start conversations faster. These suggestions are based on the commonalities (department, function, properties or tags) between you and other members of your Company.

Note: Releases prior to this timeline are available in the archive or in old Production Notes.

Application version mapping

You will find below the list of currently published versions.

Components	Versions
Web Application	2.93.9
Windows Desktop Application	2.93.0
Mac Desktop Application	2.93.0
Android Application	1.93.0
iOS Application	1.93.4
Rainbow Room Application	1.4.0
WebRTC Gateway	1.77.5
CRM SFDC Connector	2.1.10
CRM MS Dynamics Connector	2.4
CRM Service Now Connector	2.4
C2C Google Extension (OAuth / Ext)	1.1.0 / 1.8.20
C2C Teams Extension: Smart-App	2.0.11
C2C Teams Extension: Power-App	1.5.3

Tips: You can download Rainbow Applications and Connectors from a dedicated article. Learn more

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Release timeline

September 13th

Administration

August 20th

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July 26th

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2020

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Application version mapping

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