Rainbow Telephony connector for Teams – DND and calendar presence


1 comment

  • Carlo BORGER

    I have done some testing with this integration and it looks fine.
    I am however missing some parts in the implementation and then in particular
    the possibility to log in a CCD user in OTCCSE,
    Should it be possible to change the Telephony Settings with integration of the CCD part?
    so to be able to login an agent, withdraw, use pause and do a possible choice for computer as phone set too?

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