New Features
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CCD
A CCD agent who is using the withdraw from a group can select a withdraw reason if a list of reasons is available. -
Instant messaging
Work on standardizing the behavior when deleting a last sent message combining text and files between all devices. -
Instant messaging
Work on standardizing the display of forwarded messages from the conversation list. -
Contacts
Searching for contacts in the Rainbow Business Contact Directory returns all kind of contacts by default : person-type contacts (first name and/or last name) and company-type contacts (company name only, without first name/last name). -
User experience
To avoid any confusion, calls answered from another user Rainbow device are no longer stored as ‘missed calls’ in the native iOS call log, but as ‘answered’. -
User interface
For a better user experience, when 2 calls are managed, the avatar of the call placed on hold is added in the banner, avoiding any confusion between the active / on hold calls. -
User interface
Contact creation / invitation are made easier by using a new action button in the Contact tab. -
User interface
To ease making a second call, a contact search picker “New call” is added over the call screen (including a keypad). By default, the user’s contact network is displayed. -
Guests management
Guest users not allowed anymore to join a bubble are now informed by a clear message when clicking the link. -
Phone Calls - Rainbow Hub
A hunting group manager role can be assigned to a user who is not member of the hunting group. This one is able to add/remove, change the withdraw state of agents, modify the role of the members. -
Call log
PBX calls answered from the Web/Desktop app were seen as “missed call” in native call kit, that was very confusing. This behavior has been reworked so that, the call-log can determine whether the call has been missed or answered.
Main Fixes
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Callback
With the latest installed Rainbow version, it was no longer possible from iPhone native telephony to call back missed calls coming over a WebRTC Gateway. A wrong modification in call handling has been removed. -
Latencies
Some users noted latencies in communication establishment. Unnecessary delay in configuring the audio session has been removed -
Name resolution
Incoming internal calls could present a wrong user name when an iCloud contact with number +xxxxx entered in the contact card. The name in the CallKit is updated by the Rainbow app for consistency when receiving a call in such context. -
Ringing
iOS could keep ringing even though the call was answered on Web or Desktop appli. When a login token had to be renewed at the same time a call was presented, the events stopping the ringing on iOS were badly managed. It has been fixed.
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