Having trouble with Rainbow? Don't worry, you can ask your administrator for help in a few clicks.
A form is available and will allow you to send all the necessary information to solve your problem.
Report a problem
- Click on your avatar at the top left of your screen
- In the menu, choose "Help and support" then "Report a problem".
- A form will open in a pop-up window. The timestamp is pre-filled but you can change it if your request concerns a previous problem.
- Add a description as precise as possible to help your administrator identify your problem.
- Add files if necessary, for example screenshots to illustrate the description.
- Accept the automatic sending of your logs. This will allow your administrator to identify the technical source of the problem.
- Click on the button "Send" to validate your request.
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