Programmable keys are available! Speed dial keys and DTMF keys can now be managed by users from their settings. Very useful to enrich the business directory or the phone book of the PBX, the speed dial keys allow you to call a number with a simple click. The DMTF keys are available next to the dial pad during a call.Learn more
A new design is available for the conversations! We have slightly changed the decoration for a more modern result. We hope you will enjoy it at least as much as we do...
Agents using a CCD installed on OmniPCX Enterprise can now join their group and manage their phone call from Rainbow! Regular users will find the "Withdraw" and "Wrap-up" features directly in the app under the search bar.Learn more
Favorites are even easier to manage. A new button on the avatar of your contacts or Bubbles allows you to add them to the favorites panel. It's never been easier to add favorites, so don't hold back!Learn more
This table shows the projected release schedule for Rainbow solutions. These dates are subject to change.
|98||Targeted release||Week of 31 Jan. 2022|
|96||Released||Week of 22 Nov. 2021|
|95||Released||Week of 02 Nov 2021|
|94||Released||Week of 04 Oct. 2021|
|93||Released||Week of 13 Sept. 2021|
|92||Released||Week of 19 Aug. 2021|
|91||Released||Week of 26 July 2021|
|90||Released||Week of 05 July 2021|
This document presents all the features available for each license (Essential, Business, Enterprise, etc.).
This table presents the list of currently published versions.
|Windows desktop application||2.95.4|
|Mac desktop application||2.95.4|
|Rainbow Room application||1.6.0|
|CRM SFDC connector||2.1.11|
|CRM MS Dynamics connector||2.4|
|CRM Service Now connector||2.4|
|CRM Zoho connector||2.5.9|
|C2C Google extension||1.8.25|
|C2C Microsoft Teams extension||1.5.3 / 1.9.3 / 2.1.6|